Experience superior service with Hyve
Your success is our core focus. We become an extension of your business, removing the burden of managing your infrastructure and data and placing it directly into the hands of our highly qualified and experienced support engineers.
Customer Reviews
We always go the extra mile for our customers… but don’t just take our word for it! Take a look at our exceptional reviews on trusted websites such as Trustpilot or Serchen.
Net Promoter Score
NPS is the core customer loyalty metric for customer experience and brand perception, ranging from -100 to 100. The higher the number, the better. We are proud to boast an impressive score of +96.
Value for money
We pride ourselves on providing high-quality, cost-effective solutions for our valued customers. Our price-match guarantee means we will beat any quote with comparable service.
Direct to engineer support
Fed up of being passed around engineers who have never interacted with you before? We are proud to offer a non-tiered system to ensure your problem is solved by an expert with comprehensive knowledge of your systems.
User to tech ratio
The user to tech ratio refers to how many customers are looked after by one technical engineer – and the lower number, the better the service. With the industry average at 200:1, we are proud to offer a truly personal approach, at 25:1.
Churn rate
The churn rate refers to the percentage of customers that leave over a given time period. The industry average churn rate is between 5-7%, whilst we are at just 2%.
Trustpilot Reviews
We take pride in our customer reviews. Find out what our customers say about us.
Rated 4.9 Excellent on
I've been working with HYVE for over 2 years now and they provide a great service in supporting our client websites. The servers are v...
GCI Network Solutions
I have used Hyve managed hosting for more than 5 years and would recommend their services to anyone looking for a managed hosting part...
Aquamatix
The UK's Leading Cloud Hosting Provider
We are Hyve, your cloud experts. We combine our small team ethos with a passion for technology and support by providing fully managed, global cloud hosting services. As certified VMware and Equinix partners, we are expertly-positioned to power your success.
We are serious about service and take pride in our commitment to personal support culture. Alongside our team of highly-specialised cloud experts, we guarantee scalability, security and unparalleled performance for your business.
Explore our services
Managed Private Cloud
All the benefits of cloud technology, with the increased security and control of dedicated hardware.
Dedicated Servers
Keep your sensitive data locked down in one of our high-powered, ultra-secure dedicated servers.
Hyve Virtual Private Cloud
Virtualise workloads on our multi-tenant cloud platform for increased flexibility, scalability and cost efficiency.
Colocation
Eliminate the expense of maintaining your own infrastructure, while retaining complete control of your servers.
Your award-winning cloud hosting provider
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