Alles für sie gemanagt
Your success is our motivation. As an extension of your business, we manage your infrastructure and data, entrusting this important task to our highly qualified and experienced support technicians. This allows you to focus entirely on your core business – we take care of the rest.
Kundenbewertungen
We offer our customers lightning-fast support… but don’t just take our word for it: take a look at our exceptional reviews on the trusted website Trustpilot .
Net Promoter Score
The NPS is the most important metric for customer loyalty and brand perception, ranging from -100 to 100. The higher the number, the better. We are proud to have an impressive score of +96 .
Preis-Leistungs-Verhältnis
We pride ourselves on providing our valued customers with cost-effective, high-quality solutions. Our price matching guarantee means we will beat any offer with comparable service.
Direkter Draht zu Technikern
Are you tired of being passed around by technicians who have never dealt with your system before? We offer a seamless system that ensures your problem is solved by an expert with in-depth knowledge of your systems.
Leicht zugänglicher Support
The user-to-technician ratio indicates how many customers are served by one technician – and the lower the number, the better the service. While the industry average is 200:1, we pride ourselves on offering a truly personalized approach with a ratio of 25:1.
Niedrige Churn-Rate
Churn rate refers to the percentage of customers who leave a company within a specific period. The industry average is 5-7%, while our rate is only 2%.
Was unsere Kunden über uns sagen:
Bewertet mit 4,9 Sternen („hervorragend“) auf
Hyve bietet einen großartigen Service bei der Unterstützung unserer Website. Wenn wir Hilfe brauchen, wird das Problem sofort gelöst.
GCI Network Solutions
Hyve ist ein zuverlässiger und vertrauenswürdiger Partner mit ausgezeichnetem Support. Sie haben ihr Angebot erweitert und zugleich...
Paper Stone
Cloud-Expertise auf höchstem Niveau
Service is our top priority: We cultivate a personal support culture and are proud of our team of highly qualified cloud specialists. Together, we guarantee scalability, security, and first-class performance – tailored to your business.
Managed Hosting, das zu Ihnen passt — Ihre Wahl der Infrastruktur
