Maximise your business potential with tailored solutions and expert support

Hyve Managed Hosting offers a core portfolio of bespoke hosting services including Private Cloud, Hyve Virtual Private Cloud, Public Cloud Management, Dedicated Servers, and Bare Metal Servers. In addition, Hyve supports business with a wide range of managed services and technologies such as Virtual Desktops, SFTP, WordPress hosting, Kubernetes and more.

Hyve Managed Hosting prioritises three key values: extra-mile support, best-in-class hosting infrastructure, and value for money.

• Extra-mile support: Hyve delivers 24/7/365 support with a direct-to-engineer approach, delivering response times which outmatch industry averages. Urgent support requests are guaranteed a response time of under 20 minutes, with the majority of responses delivered in under 5 minutes. This level of support is reflected by a 4.9 star ‘Excellent’ rating on Trustpilot.
• Best-in-class hosting infrastructure: All solutions delivered by Hyve are bespoke, designed by expert engineers based on the specific requirements of each individual customer, run on industry-leading hardware and software.
• Value for money: Unlike most providers, Hyve offers a fixed monthly billing model, with no unexpected fees. Hyve engineers proactively optimise customers’ infrastructure, ensuring no resources are wasted, providing genuine cost savings.

Hyve Managed Hosting takes a customer-centric approach, with a focus on superior management. With a dedicated account manager and team of engineers for all customers, Hyve acts as an extension of customer’s businesses.

Learn more on the Why Hyve? page.

Hyve Managed Hosting offers a wide range of fully managed services, providing a tailored approach to managing your platform. Management services are fully flexible, covering infrastructure and network management, monitoring, patching, and assisted migration as standard.

Hyve doesn’t provide off-the-shelf fixed packages for management. Each solution is designed to provide the level of support the customer needs.

Hyve engineers have decades of experience in managing solutions that are designed to meet specific business needs, while ensuring maximum performance, reliability and security.

Learn more on the Management page.

Hyve Managed Hosting uses a fixed monthly billing model for hosting services. As all of the solutions are tailored based on each customer’s unique requirements, Hyve gives bespoke quotes on request.

Hyve Managed Hosting provides 24/7/365, direct-to-engineer customer support. When you call Hyve, you will be connected straight to an expert to resolve your issue.

You can access support through telephone, or through the MyHyve ticket system. When raising a ticket in MyHyve, you can set the priority level on tickets. Urgent tickets will be answered in under 20 minutes, with the majority of responses delivered in under 5 minutes.

Hyve Managed Hosting guarantees 100% network uptime and 99.99% cloud server uptime.

Hyve Managed Hosting offers a 20-minute rapid hardware replacement SLA for all customers using blade server hardware, which guarantees the replacement of the actual hardware in the data centre – including the identification and resolution of the fault – all within 20 minutes.

Hyve Managed Hosting takes a sector-agnostic approach, working with businesses of all sizes, across industries. The high-performance, secure solutions are ideal for companies in sectors with specific performance, compliance, and support requirements, including: eCommerce, financial services, healthcare, AI and machine learning, education, blockchain, and digital agencies.