Public sector track record
Think Learning needed a partner that they could join on the G-cloud digital services framework for public sector procurement.
Case study
Think Learning
Meeting rapidly growing demand for the eLearning provider with a robust private cloud solution
Background
Think Learning has occupied the learning technology space for around 15 years, creating crafted solutions for high-stakes organisations at a very competitive cost. They kickstarted their success in the early 2000s with an NHS-wide E-appraisal contract and have gone from strength to strength ever since.
In 2020, Think Learning was named the most successful, highest selling Totara partner. As a Platinum Alliance Totara partner, the company has made significant developments to their award-winning learning and talent platform to suit highly regulated sectors in the UK, with clients spanning industries such as healthcare, government, finance and legal.
The challenge
During 2020, with the Covid-19 pandemic forcing everything online, Think Learning saw a huge increase in e-learning consumption and online activity, especially amongst their healthcare clients. Over the year, they grew incredibly quickly, resulting in a fundamental need to scale their platform.
From helping clients with PPE fitting processes to managing vaccination appointments via their platform, Think Learning supported the public sector through this very difficult time. With nearly half a million users from around 60 clients – 17% of which are NHS healthcare – it was clear that Think Learning needed an incredibly robust hosting environment to fuel their platform.
Requirements
A scalable solution
Think Learning tends to supply 2-4 sites per client, so the ability to spin up multiple servers and monitor the growing infrastructure was vital.
Security and compliance
Working with public sector clients, they needed the security, accreditation and compliance certifications to assure their user base around those key areas.
Expert management
Something that they really needed was a managed service. With 100+ virtual machines, management was essential. Think Learning required responsive support and 24/7/365 management from a hosting supplier.
The solution
Think Learning initiated a rigorous scan of the cloud market, which, following the shortlisting process, resulted in a partnership with Hyve. After an extensive and in-depth consultation process, our engineers recommended and designed a bespoke private cloud solution to tick all of Think Learning’s boxes. As well as a high level of security they needed, the Totara Learning Management System requires significant power. Our robust private cloud servers were the perfect match.
After experiencing hugely unpredictable high demand, the ability and the agility to spin up instances frequently and rapidly was essential. Our expert support team worked closely with Think Learning to migrate their existing client base quickly and without disruption.
During the first year of working with Hyve, every single one of Think Learning’s healthcare clients increased their user numbers dramatically, with thousands of clinicians logging in within days of the new platform going live.
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