Enterprise-grade secure file transfer
As concerns about privacy and confidentiality increase, implementing a reliable method for the secure transfer of data (SFTP) has become a critical business process. Our reliable, 100% UK-based, fully managed SFTP hosting services are designed with maximum security in mind for business.
How does it work?
In order to ensure maximum security, Hyve’s SFTP solution is dedicated to every individual customer on their own dedicated windows server. This ensures no noisy neighbours or cross-user security issues caused by sharing SaaS-based solutions.
All data is stored in the UK in our highly secure UK data centres. A web-based user interface is available for management and to allow your users to upload and download files.
Users can also use their favourite SFTP client if preferred. Each server is offered a managed firewall and 7-day backups.
Secure your data with Hyve’s SFTP solutions
Professional
For smaller businesses without the need for a web interface
- Single-tenant (dedicated VMware server)
- VMware auto-healing (high availability)
- Unlimited users, folders and groups
- Public key authentication
- IP address whitelisting and auto-banning
- Web administration
- Active directory integration
- Disaster recovery (optional)
MOST POPULAR
Enterprise
For larger businesses needing advanced features and a web interface
- Single-tenant (dedicated VMware server)
- VMware auto-healing (high availability)
- Unlimited users, folders and groups
- Public key authentication
- IP address whitelisting and auto-banning
- Web administration
- Active directory integration
- Disaster recovery (optional)
- Event support
- Email notification
- Advanced statistics and reporting
- API control (soap)
- HTTPS web client for web based access to files and folder
Key features
- Use your own branding: Brand the web interface with your company logo and corporate colours to ensure a professional appearance. Advanced branding is also available.
- Dedicated IP with custom domain: Dedicated IP support allows you to use your own domain to connect to your Secure FTP solution, for example, http://sftp.yourcompany.com.
- Standards compliant: Plans adhere to the data protection act, meet all requirements for HIPAA & FIPS compliance and will pass PCI DSS scans. Hyve is fully ISO 27001 certified.
- Advanced authentication: Prevent unauthorised data access by adding Private/Public Key authentication to any Secure FTP solution.
- Comprehensive logging & tracking: Comprehensive logging, tracking and reporting is available for access investigation and analysis. Logs can be exported to Excel spreadsheet.
- Managed backups: Fully managed backups with unlimited restores are included with all standard solutions. Advanced backup schedules are available for dedicated server solutions.
- Automated notifications: Configure your own email notifications to be sent when specified events are triggered, such as completed file transfers into a given folder.
- 24/7/365 support: All calls are routed directly through to our expert support teams. ‘Extra-mile’ is our commitment to go a step further to assist our customers. Support is available each and every day of the year.
#1 SFTP provider in the UK
Our SFTP service provides users with a secure method to send, receive and store valuable company data over the internet. It runs on a cloud server dedicated to each customer, providing businesses with a secure and reliable file-sharing system. Here are some benefits:
- 24x7x365 support
- Active directory (managing user accounts, group policy)
- Managed firewall & 7 day backups
- Customisable web-based GUI
- 100% UK-based
- Encryption at rest
Benefits of Hyve’s SFTP Solution
Secure
Secure transfer of data using FTPS, SFTP & HTTPS. High AES 256 bit encryption with public key authentication.
Fast & reliable
Hosted on our high availability cloud, all solutions guarantee consistent super-fast performance and rock-solid reliability.
No limits
Our secure transfer plans have no file size limits or bandwidth charges, and provide an unlimited number of file transfers.
Compatible
Secure transfer of data via web browser, client software and scripting. Transfer files securely using FTPS, SFTP or HTTPS.
Flexible access
Configure Secure FTP plans with a virtually endless set of user access rights such as upload, download, delete and overwrite.
Two-factor authentication
Authenticate using popular smart phone apps such as Google Authenticator.
What's included in our SFTP hosting solution?
Public key authentication is a secure way to prove identity online, and is a vital part of information security technology for many companies.
Public key authentication uses computer generated numbers called ‘keys’. Two keys are required – a ‘private key’ known only to you, and a ‘public key’ that can be accessed by anyone. The two keys work together, so a message encrypted with the private key can only be decrypted with the public key and vice versa.
As well as needing the correct username and password, public-key authentication requires that the user must also connect using the specific computer that the private key is installed on or authentication will fail. All Secure FTP hosting solutions from Hyve support public-key authentication to provide this additional layer of security.
Our Secure FTP solutions are compatible with the following protocols using the ports listed. Port 21 (FTP) & Port 80 (HTTP) are blocked by default at both server and firewall level to prevent unsecured access.
| FTPS | FTP over SSL | Port 990 |
| SFTP | SSH File Transfer Protocol/FTP over SSH | Port 22 |
| HTTPS | SSL/Secure File Transfer via Web Browser | Port 443 |
Secure transfer using HTTPS
Using a web browser
- A user hits a web page on a secure channel over SSL (port 443) and logs in with their username and password;
- A user hits a web page on a secure channel over SSL (port 443) and logs in with their username and password;
- The user clicks ‘upload’ and browses the local machine for a file to upload (multiple files can be uploaded at one time). The web page then uploads the file(s) over the secure channel to the server;
- The file is stored on the server file system ready to be downloaded. The user clicks on a file and it is downloaded via the secure channel.
Secure transfer using SFTP/FTPS
Using software e.g. FIleZilla or CuteFTP
- A user launches their SFTP client software and logs in using their username and password;
- The software usually displays 2 panels; the left panel displays all files on the local machine, the right window displays all files on the server (restricted to the user’s account);
- The user drags the file they want to send from the left window (user’s computer) across to the right window (SFTP server). The client software uploads the file(s) securely to the server over SFTP port 22 or FTPS port 990;
- The file(s) are stored on the server file system ready for download (using the same process).
Certifications & accreditations
When you are creating a shortlist of companies for your next cloud hosting project, it’s important to look into their compliance and accreditations.
Hyve has worked diligently to secure externally audited certifications in ISO 27001(Information Security), ISO 27017 (Cloud Security) and ISO9001 (Management systems). We have also been awarded PCI-DSS compliance, are Cyber Essentials Plus certified and are part of the government G-Cloud 13 framework, as well as a Crown Commercial supplier.
As a hosting provider that hosts some of the UK’s critical infrastructure, we comply fully with the NIS Regulation 2018, which was formulated by the NCSC (part of GCHQ) to boost the overall level of security (both cyber and physical) of network and digital information systems.
SFTP frequently asked questions
Secure File Transfer Protocol (SFTP) is a secure method for transferring files over the internet.
SFTP securely parcels everything sent between the network and server into an encrypted package, including the passwords you enter to access the server. Using this method is called tunnelling, as it sends the data down a closed encrypted path, like a tunnel.
SFTP is a popular product for businesses that need to securely transfer data, especially financial services companies, the legal industry, payroll data companies etc.
FTP transmissions are sent in plain text, making it simple for hackers to pry on a network and digest data that is transmitted across it, whereas Secure File Transfer Protocol (SFTP) ensures that all files only travel in encrypted form.
SFTP provides a much more secure connection and error handling than FTP. Using encryption and tunnelling through one channel as opposed to two means that the connection is always secured, and no clear data such as text passwords are transferred.
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