Public Sector G-Cloud

Cloud hosting, software and support for the public sector

Public Sector G-Cloud

We're hosting specialists for the public sector, working with a range of organisations from councils to the NHS. We have the PSN and HSCN public sector networks and are suppliers on the G-Cloud framework. Our public sector hosting is secure, scalable, and cost-effective.

Government Sectors

We Become An Extension Of Your Business

Delivering a 'personal touch' to our support service is vital to the successful running of our customer's hosting solutions. Our professional support team are available 24/7 365 and always go the extra mile to resolve requests. Our support team are available 24/7/365 and always go to extra mile to resolve requests, with rapid response times from just 20 minutes.

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Who do we help?

We can help organisations like yours reach high standards of compliance by hosting in our UK based Tier 3 enhanced data centres, which are connected by a fully secure 40 Gbps network.

Networks for the public sector:

Public Service Network (PSN)

PSN is the government’s high-performance network that is used to share resources securely over the internet. It enables secure access to internet content and helps services to be controlled and monitored.

Health and Social Care Network (HSCN)

Formally known as N3, HSCN is a secure national data network for the NHS which connects all NHS locations and employees across England. Hyve provide network connectivity to enable users to securely access and transmit information over the internet.

We’re G-Cloud Approved

Hyve have been part of the G-Cloud framework since 2013.

G-Cloud is a useful tool for public sector organisations, providing a portal to access a range of cloud solutions. We follow their high standards of security and compliance to be an approved supplier.

Our Clients

Frequently Asked Questions

We take security very seriously. Your data will be held on isolated, private cloud servers in our data centre. You’ll also have access to our Intrusion Detection Systems and DDoS protection service, for added security.

Our main data centre is based in Global Switch 2 in London, with a back-up facility in Woking. We also have other worldwide DC locations.

You’ll get a 100% network uptime guarantee with your servers. We also have a no single point of failure platform design, meaning that every component has a back-up in place.

Our support team are available 24x7x365 to help you. You can either raise a ticket via the MyHyve portal or phone us. We’ve also got data centre staff onsite for any hardware issues.

We do free migrations, so we’ll put a project plan in place to help you move over to Hyve. Our support team will be on hand to help with any config issues along the way too.

Yes, some of our clients include Queen Victoria Hospital, Newcastle City Council, North Lanarkshire Council and Health Education West Midlands.

Glossary Of Terms

An organisation that is controlled by the state, such as local government, central government, healthcare etc.

UK Government tendering process for public sector organisations to access cost-effective IT services.

A framework of policies and procedures for information security management in an organisation.

The Payment Card Industry Data Security Standard scan that is used to help businesses securely process card payments.

The level of traffic and amount of data that can be transferred between your site, users and the Internet. We give users a 500 GB per month limit (this is a guideline).

Copying files or databases so that they can be recovered in case of loss or damage.

Interface installed on the server that allows you to manage settings and controls. You can manage e-mails, create and manage databases, create sub-domains etc. Popular control panels are Plesk and CPanel.

The amount of server disk storage used to store files, databases, HTML files, graphics, log files etc

Easy to remember address that is translated by DNS (see below) into a server's IP address eg: .com, .gov, .org, .net

System that assigns a user-friendly domain name to an IP address.

Hardware or software security device that controls incoming and outgoing network activity. You can set rules and protect networks from unauthorised access.

Dividing the workload of servers across multiple (or clustered) servers, computers etc to avoid overworking them.

The underlying software of a computer system (Windows, Mac, Linux, UNIX etc), used to run other programs and applications.

An encrypted link between a web server and browser. SSL encrypts data such as credit card numbers etc using https protocol.

Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.