Background
Medichecks is a provider of state-of-the-art laboratory blood testing. They work with the UK’s top pathological laboratories with the latest consumer technology to make health screening a simple and easy-to-use process available for everybody.
The challenge
As Medichecks started to grow, they began experiencing issues with their previous provider. They had outgrown their platform, and were not receiving the level of support that they needed. They also felt the provider’s SLAs were inadequate.
Medichecks made a business decision to seek out a reliable, fully-managed hosting provider so they could take advantage of the expertise, monitoring and architectural support they needed to scale the company.
The solution
After extensive research, Medichecks selected Hyve to provide the service needed by the business.
Medichecks needed a host that could manage software updates, patches and security. Hyve provides this extra resource for their rapidly growing business, meaning that they can focus resources in-house on growing the business.
During a series of technical scoping calls, Hyve reached an understanding of Medicheck’s business needs and plans for growth. Our engineers designed a comprehensive migration plan before deploying the solution, ensuring a seamless transition.
Medichecks now enjoy a fully managed service from Hyve, receiving the support they need, and enjoying the peace of mind that their infrastructure is taken care of.
Hear from Medichecks
“Hyve bent over backwards to help us. They advised on the best platform for the business and how to scale it for the future.
Hyve has been extremely helpful in pointing out any issues and helping us to resolve them quickly. Because of the support that Hyve provide, the troubleshooting, the guidance and the communication with our development team, the uptime is absolutely fantastic”
Alistair Hall, COO of Medichecks