Background
JBi Digital is a leading digital agency focusing on web design, development and digital marketing. With a portfolio which includes household names such as ITV, Channel 4, William Hill, and Rolls Royce, JBi combines creative excellence with technical expertise to deliver impactful digital solutions. Their integrated team offers continuous support and management to ensure clients enjoy maximum performance and availability.
The challenge
JBi Digital regularly needs flexible, high-performance hosting solutions as the foundation for their digital campaigns and services. Their clients require a combination of competitive pricing, performance, availability and security.
As client demands became more complex, JBi Digital needed a strategic hosting partner who could provide the depth of expertise and flexibility their projects required. This was vital for the development, implementation and live stages of client campaigns, as was the need to deliver support to the highest possible standards.
The solution
In 2016, JBi Digital partnered with us to provide tailored, high-performance hosting solutions for their clients.
We specialise in fully managed business hosting services. Our team of systems architects and highly trained engineers build a relationship with our customers, becoming an extension of their business. Working closely with our team, JBi ensures each of their customer’s unique needs are met with a bespoke hosting solution.
Project deployment focuses on key technical milestones ranging from server build, migration and content delivery, to platform configuration, fine-tuning and launch. Hyve maintains and delivers 24/7 monitoring and support, backed up by ongoing performance tuning, giving every client the ability to scale hosting services according to their requirements.
Since forming the partnership, we have worked with JBi Digital across industries, including pharmaceutical, automotive, finance and media.
We work with JBi Digital to deliver digital innovation for JBi’s clients, and, through this partnership, hosting has now become one of the cornerstones of JBI’s services. JBi Digital also values the levels of rapid response support delivered by our dedicated account managers.
Hear from JBi Digital
“Our clients often require us to develop high-performance digital services, assets and campaigns where hosting is a vital piece of the jigsaw. To achieve that we need a really strong partner, and while we understand hosting, to do it to the highest standards needs very specific experience and expertise, so it’s not a capability we can develop in-house.
Our clients also need us to be flexible. Some have a very clear focus on project budget, while for others the absolute top priority is security. It is essential that we can balance these needs, and our hosting partner needs to mirror our approach and level of flexibility. It’s not easy to find a specialist hosting business with all these capabilities.
Hyve are experts in their field, a successful growing business with an approach which places service at the heart of their capabilities. This gives us tremendous confidence that we can exceed the needs of our clients and deliver digital projects on time, on budget and with the performance they require.
For many of the other digital agencies we see or compete with, hosting is a challenge, a technical overhead and sometimes a point of failure. Our partnership with Hyve takes away the hosting headache, which means we can do the same for our clients. We have specific people on the Hyve team who we know well, and who we can call if we need advice or help. That’s a very different landscape from many other providers who base their entire support structure behind a ticketing system where you might never speak to the same person twice. It’s really important to us.”
Raj Bawa, Operations Director at JBi Digital
