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Delete Agency

Hyve partner with award-winning digital marketing agency, Delete, to provide their clients with high-performing, reliable and secure services.

Business background

Delete is an award-winning digital creative and marketing agency based in London, Leeds and Munich specialising in the delivery of digital transformation strategies for major brands. The company offers a range of strategic, creative and technical services across every aspect of digital media, and is renowned for creating products, solutions and campaigns that truly inspire audiences and attract customers.


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The challenge

As a business focused on digital campaign design and delivery, Delete regularly requires managed hosting services to support its creative efforts. They needed an experienced, specialist service partner to provide clients with high-performance, reliable hosting services backed up by exceptionally strong service levels.

“We are very strong both creatively and technically, but the idea of also becoming a web host with the expertise to support our campaigns was not part of our planning,” explained James Carrington, Partner and Chief Technology Officer at Delete. “We needed a specialist partner who could work directly with us and our clients to deliver the strategic technical advice, services and support they require.”

Ultimately, the sites built by Delete must be resilient to spikes in web traffic, highly secure and offer maximum service uptime.

The solution

Delete has worked on a number of strategic campaigns with Hyve, notably for Southampton FC and the UK’s leading self-storage provider, Safestore. In each case, Hyve builds a direct relationship with the client in order to understand their particular needs, and then to provide the advice and guidance to optimise the performance of their site.

Project deployment focuses on key technical milestones ranging from server build, migration and content delivery, to platform configuration, fine-tuning and launch. Hyve maintains and delivers 24/7 monitoring and support, backed up by ongoing performance tuning, giving every client the ability to scale Hyve’s services according to their requirements.


The benefits

For clients such as Southampton FC and Safestore, Delete has been able to deliver a creative, reliable online presence, backed up by the highest levels of customer service. Each customer has been able to roll out an enhanced digital strategy without adding to the workload of its in-house team.

“We love the confidence and flexibility Hyve provides,” explains Carrington. “Quite a lot of the work we do is complex, and Hyve plays a vital role in creating smarter ways of doing things that will save money, or do more with the same budget.”