Disaster Recovery

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Disaster Recovery

What is Disaster Recovery? 
Disaster Recovery is the concept of continuing business operations after a disaster. This involves resuming access to applications, hardware, data, servers, networking equipment, power and connectivity.

A Disaster Recovery plan consists of processes and procedures that are laid out specifically to be able to resume business as usual in the shortest possible time.

What is a ‘disaster’?
A disaster is an event that is unforeseen and could put your business at risk. This could be a natural disaster such as fire, flooding, or a cyber attack which may leave your infrastructure standing, but completely disrupt your business operations.

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How does Disaster Recovery work?
When a disaster strikes, Hyve is able to move traffic to systems running in another data centre until you can achieve a safe failback. We replicate and synchronise your entire system architecture, data storage and applications into secondary certified and compliant cloud data centres.

In the event of a failure we would activate our DNS failover system that swings your DNS to the DR Site and would be able to continue to serve your customers/staff your content. We run continuous replication from production DR using a number of methods – we can provide both SQL and MySQL replication, as well as straight SAN to SAN Replication. File systems are also generally replicated using R-Sync or Robocopy depending on which OS you’re using.

Hyve run a basic localised backup recovery service which allows us to boot you directly from a backup in the case of a disaster, this is specifically within a single location.

 

How long does Disaster Recovery take?
There are 2 concepts to take into consideration:

RPO (Recovery Point Objective) is the point in the server’s timeline that you can return to after a disaster. For instance, if you only have daily backups, your max RPO should be 24 hours. With Hyve DR, because we run continuous replication, data loss should be kept to an absolute minimum.

RTO (Recovery Time Objective) is the amount of time that it takes to recover from a situation such as a full data centre disaster. Using Hyve DR solutions, we can offer a SLA for 15 minutes.

How can Hot DR help your business?
Hot DR means that the DR site is live. We can check it at any point and see that the system runs the same as in production.

Hyve would set up a continuous replication from our production site using SQL, Always On or MySQL Replication for the databases in most cases, Robycopy for Windows server and R-Sync for Linux file servers.

Should there be a catastrophic meltdown at the production site, we would use DNS to failover to the ‘Hot DR’ site making it the production site. Failover normally takes around 2 minutes.

 

Why choose Hyve for Disaster Recovery Services?
The reason that you use DR is simply down to the cost of downtime for your business. If you were down for an hour, how much money or reputational damage would it cost your business?

We have a lot of experience running DR solutions for a range of businesses. Our dedicated Technical Support Engineers will always be on hand to assist in fail over and recovery and will work with you until you achieve full system recovery.

 

 

 

Features of Disaster Recovery

Recovery Time Objective

We offer a 15 minute recovery SLA. This means your entire business will be working exactly as normal just 15 minutes after a disaster strikes, minimising any loss of revenue or applications.

All In One Solution

Hyve provides an integrated, single solution for all your back up, disaster recovery and compliant data retention needs. Our certification and accreditation proves our commitment to your data security.

Testing Automation

Unless you regularly check your back ups, you cannot be sure of their efficiency. Hyve’s automated testing means you are able to utilise a virtual private environment to spin up anything from three servers to your entire environment at any time you choose.

Platform Agnostic

Any OS, any device. From a single user’s laptop to a VM cluster. Any hypervisor and any storage. Whatever your business uses, you can safely, securely and quickly back up and recover as you need to.

 

 

 

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Certificates & Accreditations

Hyve are committed to maintaining very high levels of information security. To help us achieve this goal we have ISO 27001, ISO 27017 and ISO 9001 accreditations, PCI Compliance and have been part of the G-Cloud framework since 2013.

G-Cloud 11 Framework

We supply secure cloud hosting services to public sector organisations. We follow their high standards of security and compliance to be an approved supplier.

Digital Outcome specialist

The Digital Outcomes and Specialists Framework (DOS) is an agreement designed by Crown Commercial Service (CCS) and Government Digital Service (GDS) to help the public sector buy, design, build and deliver digital outcomes. Hyve’s offering is one of the most comprehensive available

PCI-Compliant

Hyve can help with PCI DSS compliance by assessing your existing hosted environment and recommending solutions that will help you meet the requirements of PCI DSS.

ISO27001

Hyve are committed to maintaining very high levels of information security. To help us achieve this goal, we have attained an ISO/IEC 27001:2013 accreditation.

ISO9001

Hyve’s commitment to quality in all aspects of its business has led to us being awarded ISO 9001 accreditation.

ISO27017

ISO 27017 Cloud security is such an important accreditation to give customers peace of mind. Hyve's commitment to security in all aspects has led us to being award this latest ISO

Cyber Essentials

Hyve continues to ensure the service they offer clients are secure, adding Cyber Essentials to our security certifications continues to show our customers we take security seriously

Cyber Essential Plus

Hyve is very proud to have achieved the Cyber Essentials Plus certification which shows our commitment to our program of continual security improvement.

HIPAA

In order to meet the HIPAA requirements applicable to our operating model, Hyve aligns our HIPAA risk management program with ISO 27001 (Information Security), ISO 27017 (Cloud security) GDPR (EU 2016/679) and Cyber Essentials, which are higher security standards that map to the HIPAA security rule.

NIS

With new international threats constantly appearing, the National Cyber Security Centre's (part of GCHQ) NIS Directive aims to ensure companies who are, or work with the UK's vital infrastructure follow strict guidelines on security for themselves, their customers and chosen suppliers. Hyve is pleased to announce adherence to all the policies and procedures laid down in the NIS Directive

CSA STAR

CSA STAR is the industry’s most powerful program for security assurance in the cloud. STAR encompasses key principles of transparency, rigorous auditing, and harmonization of standards. The STAR program provides multiple benefits, including indications of best practices and validation of security posture of cloud offerings.

CiSP

CiSP is a joint industry and government initiative set up to exchange cyber threat information in real time, in a secure, confidential and dynamic environment, increasing situational awareness and reducing the impact on UK business.

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Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.