Keep your data and mission critical systems available in the event of any type of disaster.
What is Disaster Recovery?
Disaster Recovery is the concept of continuing business operations after a disaster. This involves resuming access to applications, hardware, data, servers, networking equipment, power and connectivity.
A Disaster Recovery plan consists of processes and procedures that are laid out specifically to be able to resume business as usual in the shortest possible time.
What is a ‘disaster’?
A disaster is an event that is unforeseen and could put your business at risk. This could be a natural disaster such as fire, flooding, or a cyber attack which may leave your infrastructure standing, but completely disrupt your business operations.
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The reason that you use DR is simply down to the cost of downtime for your business. Outages can cost anywhere from a few thousand to many millions in financial losses as well as lost trust and negative brand reputation from customers and users.
DR plans help mitigate against:
Prepare your business for the unexpected with Hyve’s Disaster Recovery as a Service (DRaaS). We go beyond simple backups to safeguard businesses in the event of a disaster and meet individual compliance needs.
We help businesses to continue to operate by replicating and failing over to a secondary certified and compliant DR site. Website and applications can be replicated from virtual or physical environments to Hyve’s DR data centres in multiple global locations.
With Hyve’s DRaaS, customers do not need to invest in or maintain their own off-site DR environment. We meet strict SLAs for disaster recovery with clearly defined recovery time and recovery point objectives.
When a disaster strikes, Hyve is able to move traffic to systems running in another data centre until you can achieve a safe failback. There are 2 concepts to consider:
Recovery Point Objective (RPO)
The RPO is the point in the server’s timeline that you can return to after a disaster. For instance, if you only have daily backups, your max RPO should be 24 hours. With Hyve DR, because we run continuous replication, data loss should be kept to an absolute minimum.
Recovery Time Objective (RTO)
The RTO is the amount of time that it takes to recover from a situation such as a full data centre disaster.
Hot DR – Real-Time Replication & Instant Failover
Hot DR is fully automated and provides a fully equipped, replicated site with the required equipment, software and applications to fully function when a disaster occurs. The Hot DR site is always live and can be checked at any point to see whether the system runs the same as in production.
If there was a disaster at the production site, the DNS would failover to the Hot DR site, making it the production site. Hyve set up continuous replication from our production site using SQL, Always On or MySQL Replication for the databases, and Robocopy for Windows server and R-Sync for Linux file servers.
Hot DR provides customers with low RPO and RTOs due to automatic failover. This type of DR provides the most reliable service for businesses as the secondary site is continuously running, but is more suited to customers with larger budgets and rigorous compliance requirements.
When failing over, customers usually assume the secondary site is now their primary site, which avoids the need to failback. Hot DR is the best enterprise-level solution if your business cannot tolerate any downtime and need robust replication and instant failover.
Warm DR – Near-Time Recovery
Hyve also offers a Warm DR solution. The DR solution can be installed on any cloud platform on-premise or in the data centre to provide flexible and fast recoveries.
Warm DR enables customers to protect their business but avoid the need to maintain a secondary site at all times. This type of DR is easy to set up and copies the changes to the secondary DC like a backup. The main copy is taken and then changes to sites or applications are updated incrementally, so this type of DR solution is not in real-time.
The failover to the DR data centre requires that the secondary site be booted upon demand, so VM level DR does have a higher RPO and RTO than Hot DR. Failback is also easy as it is built into the product.
Warm DR suits businesses with lower budgets due to the fact that you are not running two live sites at one time. Considerations do need to be made about how frequently changes are updated to the secondary site, as well as how it may be difficult to test because it has to be manually booted up.
Technologies used are Zerto, Veeam, Nakivo and Doubletake. We can also failover to Azure, AWS or Hyve Clouds.
Hyve are committed to maintaining very high levels of information security. To help us achieve this goal we have ISO 27001, ISO 27017 and ISO 9001 accreditations, PCI Compliance and have been part of the G-Cloud framework since 2013.
G-Cloud 11 Framework
We supply secure cloud hosting services to public sector organisations. We follow their high standards of security and compliance to be an approved supplier.
Digital Outcome specialist
The Digital Outcomes and Specialists Framework (DOS) is an agreement designed by Crown Commercial Service (CCS) and Government Digital Service (GDS) to help the public sector buy, design, build and deliver digital outcomes. Hyve’s offering is one of the most comprehensive available
Hyve can help with PCI DSS compliance by assessing your existing hosted environment and recommending solutions that will help you meet the requirements of PCI DSS.
Hyve are committed to maintaining very high levels of information security. To help us achieve this goal, we have attained an ISO/IEC 27001:2013 accreditation.
Hyve Managed Hosting’s System and Organization Controls (SOC) Reports are independent third-party examination reports that demonstrate how Hyve achieves key compliance controls and objectives. Hyve’s SOC 2 Report demonstrates Hyve continued commitment to security, platform availability and confidentiality. Hyve Managed Hosting SOC 2 report is available on request.
Hyve’s commitment to quality in all aspects of its business has led to us being awarded ISO 9001 accreditation.
ISO 27017 Cloud security is such an important accreditation to give customers peace of mind. Hyve's commitment to security in all aspects has led us to being award this latest ISO
Hyve continues to ensure the service they offer clients are secure, adding Cyber Essentials to our security certifications continues to show our customers we take security seriously
Cyber Essential Plus
Hyve is very proud to have achieved the Cyber Essentials Plus certification which shows our commitment to our program of continual security improvement.
In order to meet the HIPAA requirements applicable to our operating model, Hyve aligns our HIPAA risk management program with ISO 27001 (Information Security), ISO 27017 (Cloud security) GDPR (EU 2016/679) and Cyber Essentials, which are higher security standards that map to the HIPAA security rule.
With new international threats constantly appearing, the National Cyber Security Centre's (part of GCHQ) NIS Directive aims to ensure companies who are, or work with the UK's vital infrastructure follow strict guidelines on security for themselves, their customers and chosen suppliers. Hyve is pleased to announce adherence to all the policies and procedures laid down in the NIS Directive
CSA STAR is the industry’s most powerful program for security assurance in the cloud. STAR encompasses key principles of transparency, rigorous auditing, and harmonization of standards. The STAR program provides multiple benefits, including indications of best practices and validation of security posture of cloud offerings.
CiSP is a joint industry and government initiative set up to exchange cyber threat information in real time, in a secure, confidential and dynamic environment, increasing situational awareness and reducing the impact on UK business.
Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.