Background
Building around 15,000 new houses every year in 400 prime locations, Persimmon Homes, is one of the UK’s most successful house-building companies.
Persimmon delivers nationwide coverage, operating a network of 29 regional businesses from the South of England to the North of Scotland.
The challenge
Persimmon had experienced multiple outages on its public-facing website with a previous provider — up to four in just six months — along with slow response times when issues arose. Recognising the risk this posed to business continuity, the team sought a more reliable solution.
With a strong focus on delivering quality and value to its customers, Persimmon brought the same high standards to its IT infrastructure. As part of a wider digital transformation, the company set out to virtualise 100% of its environment and needed a hosting partner that could match the scale and ambition of this project.
The solution
Looking to improve reliability and performance, Persimmon turned to its design agency for guidance on a trusted hosting provider. Based on strong client feedback, Delete recommended Hyve for our responsive support and technical expertise.
Persimmon required robust infrastructure to support its customer-facing websites and digital services. After reviewing Hyve’s proposal, the team recognised the value of partnering with a provider known for both performance and proactive support.
We built Persimmon a bespoke solution on our enterprise cloud platform, tailored to meet their exact performance, scalability and resilience needs.
Just six months after implementation, the impact was clear. Persimmon achieved cost savings of approximately £8,000 and reported significantly improved performance across its websites. The migration was completed with zero downtime, and the websites have remained consistently available ever since. Page load times have improved dramatically — from up to 15 seconds to near-instant response — delivering a smoother experience for both internal teams and end users.
With greater confidence in their hosting infrastructure and a reduced IT spend, Persimmon is now exploring opportunities to extend the partnership with Hyve across other areas of its customer-facing digital services. The cost savings are being reinvested into broader IT initiatives that support long-term business growth.
Hear from Persimmon
“The Hyve solution is rock solid, and we had a seamless migration experience.
Our infrastructure is so much more scalable now as we’re able to predict costs ahead of time, driving home the value proposition that underpins our business mentality.
The team at Hyve are fully versed in the solution – and in our specific implementation – and provide amazing support for any technical queries we have. Hyve has become an integral part of our business and as we continue to improve our IT environment we will look to utilise the team as much as possible.”
Lance Evans, Digital Solutions Manager at Persimmon