Platform/Server Management
As a managed hosting customer, you need someone whose primary focus is on supporting you in a way that suits your business. We offer a range of management services across the whole infrastructure stack, supporting businesses of all sizes. When you choose Hyve, you’ll be allocated an Account Manager and a team of technical engineers to work on your account. It’s this personal touch that keeps our customers happy. Have a look below to see the different types of managed services we offer.
Client Testimonials
It’s reassuring to know that Hyve will take care of everything server-side so we can focus on doing what we do, building th... More
I like working with Hyve because they are honest, transparent and down to earth.They have a knack for taking even the most co... More
As a start up, we knew nothing of servers and hosts and went with the first one that was recommended. They were based in the ... More
Carluccio’s selected Hyve to host www.carluccios.com, and also manage its online ecommerce and website security. The site p... More
British Airways’ global audience means that traffic spikes can occur at any time of the day or night. Hyve’s cloud platfo... More
Running several sites for Tesco is a unique challenge when it comes to hosting, as with the click of a button potentially mil... More
Hyve provides LiveSource with a high-performance hosting platform in multiple global locations. It is great to partner with a... More
A very friendly and highly technical team available to extend all possible help at any time. Excellent services – all issue... More
My experiences with Hyve have been very good. The response time is quick so you don't spend your time on a telephone waiting.... More
Six reasons to choose Hyve for management
Always and easily get through to an expert by phone
We work in small teams so we always get to know you and your business
All our team are experts in their field
Available 24/7/365
20 minute response times for priority 1 requests
Our team monitor and react to issues proactively
All our solutions are fully managed. We offer optional add-ons to enhance the management of your infrastructure. Management charges are a monthly fee based upon a pre-determined number of engineering hours agreed with you in advance making budgeting much easier.
| Management | Included | Add-On |
|---|
24/7 365 Support desk |  | - |
Initial Deployment, Migration and Configuration Assistance | | - |
Network Management | | - |
Basic DDoS Mitigation Services 1GB | | - |
Hardware Management | | - |
Firewall Management (if applicable) | | - |
DNS Services (Domain Name) | | - |
Operating System (OS) Management | | - |
Server Monitoring | | - |
Web Server Management (IIS, Tomcat, Apache) | | - |
Application Layer Management (PHP, .net, Java) | | - |
Database Administration | - | |
Patch Management – Monthly hotfixes and patches with rollback | - | |
DDoS Mitigation Services Unlimited | - | |
Database Clustering Management | - | |
Database Replication Management | - | |
GEO-DNS Services / DNS Load Balancing | - | |
Distributed File System Management | - | |
Proactive Out of Hours Monitoring | - | |
Proactive Auto-scaling for heavy traffic | - | |
Customer Specific Procedures | - | |
DevOps | - | |
Performance Tuning | - | |
Security Management | - | |
Load Testing | - | |
Development | - | |
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