Extra-mile support
Our support is managed in-house, with technical engineers available 24/7/365. Customers have direct access to experienced engineers, while dedicated account management provides continuity throughout the relationship.
About us
Delivering bespoke solutions with the expert service you deserve
Trusted by the biggest companies
Our work
What we do
We are Hyve, a global managed hosting provider with a passion for exceptional customer service. We deliver a range of managed hosting services, from private cloud and enterprise cloud to dedicated servers and security services, with solutions tailored around the needs of each customer.
We provide mission-critical infrastructure for businesses around the world, including household names such as the NHS, Capita and LG. Our engineers manage your infrastructure and systems from start to finish, becoming an extension of your business.
With data center locations worldwide, we provide a truly global service, helping businesses manage their infrastructure across multiple locations through a single trusted provider.
Hyve Managed Hosting at a glance
| Company | Hyve Managed Hosting |
| Founded by | Jake Madders and Jon Lucas |
| Founded in | 2001 |
| Core services | Managed Private Cloud, Enterprise Cloud, dedicated servers, managed AI services, colocation and managed services |
| Headquarters | Brighton, United Kingdom |
| International offices | Austin, Berlin and Sydney |
| Global infrastructure | 35+ data center locations worldwide |
| Technology partners | Red Hat, Cisco, Juniper and other infrastructure vendors |
| Net Promoter Score | 92 out of 100 |
How we started
The Hyve Story
Hyve Managed Hosting was founded by Jake Madders and Jon Lucas after they identified a gap for more personal, technically led support within the hosting industry.
Since then, Hyve has expanded from its UK base into an international managed hosting provider, with offices in Brighton, Austin, Berlin and Sydney and infrastructure available from more than 35 global locations.
The company continues to focus on bespoke infrastructure and managed services, combining cloud, dedicated infrastructure and technical management with direct access to experienced engineers.
- Partnerships
- International expansion
- Company milestones
Milestone
2001
Hyve is founded
Jake Madders and Jon Lucas launch Hyve Managed Hosting, built on bespoke solutions and extra-mile support.
Partnership
2016
Digital Realty
Our partnership with Digital Realty opens up new datacenter locations across Europe.
Expansion
2017
United States
Hyve Corp is incorporated and our first U.S. office opens in California.
Partnership
2018
Equinix
Partnering with Equinix extends our services to the U.S. and Central America.
Expansion
2021
Germany
Hyve Managed Hosting GmbH opens to support our customers across Europe.
Partnership
2022
Telehouse
We set up our key London datacenter with Telehouse, peering with the London Internet Exchange (LINX).
Milestone
2023
Joining CISPE
Hyve becomes the first UK-based company to join CISPE.
Expansion
2023
Berlin and Austin
New hubs open in Berlin and in Austin, Texas, now our U.S. headquarters.
Partnership
2026
Red Hat
Our collaboration with Red Hat brings customers a fully managed platform built on Red Hat OpenShift.
Expansion
2026
Australia
Our Sydney hub opens, bringing Hyve to customers across Australia and the wider APAC region.
Where we operate
A global managed hosting provider
Hyve Managed Hosting operates internationally, with offices in the United Kingdom, United States, Germany and Australia. Access infrastructure from more than 35 global datacenter locations, allowing your environment to be designed around data sovereignty, performance, resilience, and latency requirements.
United Kingdom Office
Hyve Managed Hosting,The Office,1 Market Square,Circus Street,BrightonBN2 9AS
United States Office
Hyve Managed Hosting Corp301 Congress Avenue,20th Floor, Suite 2075,Austin,Texas, 78701,United States of America
Germany Office
Hyve Managed Hosting GmbH,Großbeerenstraße 2-10Haus 112107 BerlinGermany
Australian Office
Hyve Managed Hosting Pty LtdLevel 1, 63-73 Ann Street,Surry Hills,NSW, 2010Australia
What you get
Our mission
We build long-term partnerships, combining expert support, high-performance infrastructure and tailored solutions to help you get more from your technology.
Best-in-class hosting architecture
Every solution is designed around your requirements, using technology selected for the performance, resilience, security and scalability the environment needs. Our technology partners include Red Hat, Cisco and Juniper.
Excellent value for money
Our solutions are designed around the resources each customer actually needs. Fixed monthly billing, ongoing optimization and managed support provide greater cost visibility while helping avoid unnecessary infrastructure capacity.
The difference
Why organizations work with Hyve
Our managed approach combines bespoke infrastructure with ongoing technical management and direct access to engineers. Customers work with a dedicated account manager and technical team, with support available 24/7/365. Find out more about our support model, infrastructure and service approach on our Why Hyve page.
Industry recognition
Your award-winning cloud hosting provider
Hyve Managed Hosting has received recognition for cloud services, customer support, international growth and workplace culture from organizations including the Stevie Awards, Cloud Excellence Awards and Investors in Customers.
2024 Stevie Winner for Technology Excellence
Business Growth & International Business of the Year at the Sussex Business Awards
Best Workplaces in Tech 2022
Investor In Customers Gold 2023
Company of the Year & International Business Of The Year 2021
Sunday Times 10 Fast Track Ones to Watch 2020
Best Cloud Support Provider 2021
Cloud Company of the Year 2018,2019,2020, 2021, 2023 & Remote Working Project of The Year 2020
Meet our experts
Our leadership team
Our expert team goes the extra mile for every customer. We take the burden of managing your infrastructure off your shoulders, so you can focus on what you do best.
Jake Madders
Co-Founder
Jon Lucas
Co-Founder
Andrius Ulenskas
Technical Director
Charlotte Webb
Marketing and Operations Director
Mark Bennett
Finance Director
Angus Jones
Managing Director - APAC
Daren Vallyon
Head of Solutions
Katharine Newman
Head of Account Management
Jack Ridgway
Head of Development
James Annetts
Head of Infrastructure
Edmand Thipursian
Head of Support
Luke White
Sales Team Leader
Emelia Scala
Head of HR
Freddie Gander
Sales Team Lead - US
Frequently asked questions about Hyve Managed Hosting
Hyve Managed Hosting is a global managed hosting provider offering cloud, dedicated infrastructure, colocation and managed services. The company provides infrastructure design, migration, management and ongoing technical support for organizations with a range of hosting requirements.
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