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The Overlooked Ways a Managed Service Provider Supports Your Business

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Working with a managed service provider (MSP) brings clear benefits to businesses across sectors. Outsourcing infrastructure management to an MSP removes the need for you to manage your platforms in-house, saving your business time and resources. But did you know there are also many other ways working with the right MSP can benefit you? If you’re looking for increased efficiency, cost savings, and expert guidance, an experienced MSP can support your business. Read on to learn about the overlooked elements of support you may not realise an MSP can bring.


Maybe you need hosting for a specific time-sensitive project, such as testing a new product, or releasing a new app ahead of your competition. Maybe you need a full digital transformation for your business. 

These crucial projects can take time and staff resources that your business may not have to spare. If you don’t have in-house specialists, you may have to train your existing staff, or recruit new employees to meet this skills gap. Both of these options can involve lengthy processes. 

Leveraging the expertise of an experienced MSP can expedite your progress. With a team of experts ready to start working on your project immediately, and round-the-clock support, you can deliver your projects significantly quicker.

Bespoke solutions

Many off-the-shelf hosting solutions leave you to choose from a selection of options which don’t quite fit your needs. There is often no way of discussing your individual requirements. An MSP which takes a consultative approach, and which designs hosting platforms bespoke can work with your individual needs. A thorough consultation with your MSP will guide you on how to streamline and optimize your infrastructure. The provider will then design the perfect platform, built bespoke for you, at the best cost. This will provide optimization, and often genuine cost-savings, vs an off-the-shelf solution. 

Cost savings

Working with an MSP brings additional cost savings in several other areas. With a traditional on-premise hosting model, there are significant capital expenditures (CapEx) when setting up your infrastructure. With an MSP, you effectively rent space and equipment from the provider for a fixed regular operational expense (OpEx). This removes the burden of this initial CapEx. Having access to expert technical support staff working with an MSP also reduces the in-house staff resources needed to manage your platform, bringing significant cost savings in wages. 

There are many options for managed services, and levels of management. For example, you may opt for a fully managed private cloud, an enterprise cloud with less management hours, or you may use the MSP for management only, in combination with a public cloud. These options will suit different businesses and use cases, but it is clear to see the variety of options available to make the most of your budget. 

Expertise and experience

If you do not have the expertise and experience in-house, setting up and managing a platform that meets your needs can feel like a process of trial and error. There is a huge range of options available to research and test, and online information and recommendations vary. Finding the right solution for your needs can feel like a minefield, with potentially significant consequences if a platform does not work for you. 

An established MSP will have a wealth of experience working with businesses of various sizes across sectors, and a knowledge of the options available. While you are consulting with the MSP, you can take advantage of this knowledge, and work with the provider to design a bespoke platform meeting your exact needs. You can be confident that your platform will perform effectively straight away, removing this trial and error process.

Once you have your platform up and running, your MSP can provide continuous support. With day to day management and regular check-ins, you can be assured that your platform will run efficiently on an ongoing basis, without you needing to personally keep abreast of technical and industry changes. The technology behind cloud hosting is constantly developing, and can be time-consuming to keep track of as a business. When you work with an MSP, your team of experts manage infrastructure all day every day. They will be aware of any changes, updates and technological improvements which will apply to your platform. 

If you’re considering how working with an MSP could benefit you, an initial consultation with our team of cloud experts is your next step. 

Not all MSPs will offer equal levels of support. At Hyve, we pride ourselves on delivering the personal care and attention your business deserves. With over 20 years of experience working with businesses across sectors, we act as an extension of your business, providing the extra-mile support you need.  

You can discuss your business needs and receive advice on how you could optimize your platform in a no-obligation initial call. Fill out our contact form and we will be in touch.

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