Develop an internal knowledge base
Help teams find answers across approved policies, manuals and internal documentation, with links back to source material.

Run AI securely, in your own private environment.
Realise the benefits of generative AI, without putting your data at risk. Dedicated infrastructure, deployed and managed by our expert engineers.
Your models and documents stay in an environment you govern, with access and hosting location decided by you.
Your AI model runs on hardware dedicated to you, and your data will never be shared with a third-party.
Run an efficient and optimised AI platform and avoid the expense of training a model from scratch, or the excessive token costs associated with mainstream models.
Private AI in action
A general-purpose model does not automatically know your organisation. Retrieval-augmented generation, or RAG, can connect it to approved information without retraining the model on every document.
When someone asks a question, the application retrieves relevant material and gives it to the model as context. The response can include references so users can check the source.
Connect approved documents and knowledge sources.
Apply access controls during retrieval.
Refresh source information as your business changes.
Include references to support verification.
Illustrative example
Potential customer
What is our process for onboarding a new customer?
sales team
Our onboarding guide covers discovery, environment design, deployment and handover.

Relevant company knowledge is surfaced instantly so sales can answer with confidence.
Practical uses for Private AI
Explore how you can solve your business problems, supporting a range of use cases, with our bespoke Private AI environments.
Help teams find answers across approved policies, manuals and internal documentation, with links back to source material.
Provide employees with a private environment for drafting, summarising and exploring ideas using approved models.
Run suitable coding models within a controlled environment to support code explanation, documentation and development workflows.
Make model capabilities available to internal tools and business applications through controlled integrations and APIs.
Support your teams and automate business processes with intelligent agents that can securely access your internal knowledge.
Tell us about your requirements and our experts can work with you to develop a custom project using your data and a language model.
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What it costs
Avoid the typical AI costs:
We design your platform for efficiency, without unnecessary data or resources, helping you avoid excessive GPU costs.
Avoid ongoing subscription fees for enterprise public AI services with a private solution tailored to your needs.
Our consultation process helps identify the right models and configurations for your requirements, avoiding the cost of unnecessary testing and experimentation.
Upgrade to newer AI models as technology advances, without being locked into an outdated platform.
An evolving platform
Realise the benefits of AI for your business, without risking the exposure of your proprietary or confidential data. Our team designs your bespoke platform and provides expert management to ensure ongoing efficiency and agility.
Plan capacity around model size, usage patterns, data volumes and performance requirements, with no wasted resources.
Instead of an off-the-shelf solution, our engineers customise the compute, storage, networking and supporting components to serve your workloads.
Design network boundaries and administrative access around your organisation’s requirements, with no risk of unauthorised access.
Layer monitoring, patching and additional managed services to ensure your managed environment runs at peak performance.
Benefit from guaranteed 100% network and power uptime and 99.999% cloud server uptime, and rapid support response times.
Your prompts, documents and answers never train our model or anyone else’s.
Host your private AI on resilient infrastructure, designed for high-availability with built-in redundancy and no single point of failure.
Simplify financial planning with a bespoke AI solution optimised to your use case, without the high usage costs of public AI or the CapEx of owning hardware.
A different approach to AI
| Public AI services | Private AI from Hyve | |
|---|---|---|
| AI model selection | Model determined by the provider | Your choice of model to fit your needs, with flexibility to switch |
| Integration with your systems | Your IT team or a third party manages integrations | Our engineers design, implement and support integrations with your existing systems |
| Support | Provider’s standard support channels, dependent on your plan | 24/7/365 direct-to-engineer support |
| Pricing | Typically subscription-based, with per-user or usage-based fees | Flexible pricing, including per-user options or fixed monthly costs for dedicated infrastructure |
Our consultative process
Our team guide you through a consultative process, consisting of four key stages.
1
Let our team know your key requirements, including the purpose of your project and the information it needs.
2
We build your proposal and iterate initial versions with your team to ensure the solution meets your needs.
3
We deploy your solution on your dedicated hardware, protecting your data throughout.
4
You’ll receive 24/7/365 support from your account manager, and ongoing optimisation as your business evolves.