How our Australian hub supports customers across APAC featured image

Our Australian hub strengthens our presence across Australia and the wider APAC region, combining expanded local infrastructure with an on-the-ground team and the capabilities of our wider global business. Whether you are expanding into Australia, reviewing your existing infrastructure or looking for more hands-on managed support, our local presence gives you access to infrastructure and expertise within the region.

Supporting cloud growth across Australia and APAC

Cloud adoption across Australia continues to grow. Australian organisations are expected to spend more than A$33.6 billion on public cloud services in 2026, according to Gartner, while organisations continue to operate a mixture of public cloud, private infrastructure and hybrid environments.

As these environments become more complex, organisations need to consider where individual workloads should run, how your infrastructure will be managed and what requirements you have around performance, security, compliance and control.

Our Australian hub gives customers access to local expertise to help navigate these decisions, backed by our wider international engineering and infrastructure capabilities.

For organisations elsewhere in APAC, it also provides a regional base from which we can support infrastructure requirements across a geographically diverse and rapidly developing market.

Data sovereignty in Australia

Where data is stored is only one part of understanding who ultimately has control over it.

Data residency refers to the physical location in which data is stored. Data sovereignty considers the jurisdiction and laws that data is subject to, including factors such as the provider responsible for storing or processing it.

This distinction can be particularly important for Australian organisations operating in regulated industries or handling sensitive data.

Australian privacy, financial services and critical infrastructure requirements can all influence how organisations approach cloud infrastructure and choosing a provider. Keeping workloads and data within Australia while understanding the jurisdictional implications of your infrastructure approach forms an important part of risk and compliance planning.

Our team works with customers to understand these requirements and design infrastructure around the appropriate data location, security and compliance considerations.

For a closer look at the Australian cloud compliance landscape, our Compliance Manager Elliott Groves explores the key regulations, certifications and questions organisations should consider when choosing a cloud provider in our insight,  “Why Compliance Matters in Cloud Hosting: Insights From an Expert”. 

Expanded infrastructure in Australia

Our Australian hub builds on an established infrastructure footprint in the region.

Alongside the launch of our Australian hub, we have expanded our Australian data centre capacity and deployed next-generation HPE Synergy Servers to support our continued growth in the region.

This gives customers access to local infrastructure while remaining connected to the expertise and capabilities of our wider global business.

Rather than taking a one-size-fits-all approach, our consultants and engineers work with you to determine the most appropriate environment for your workloads. Depending on your requirements, this can include private cloud, public cloud, dedicated servers or hybrid infrastructure.

On-the-ground Australian support

Infrastructure is only part of our investment in Australia.

Our Australian hub provides an on-the-ground team for customers in the region, giving organisations access to people who understand the local market, business environment and infrastructure requirements.

This local presence is backed by our wider support model, with our engineers available 24/7/365 to proactively monitor and manage customer environments.

For customers, this combines the benefits of having relationships and expertise within Australia with access to the resources of an established international managed hosting provider.

An alternative to hyperscalers

Hyperscale public cloud has an important role within the Australian market, providing organisations with access to extensive services and capacity on demand.

However, not every workload needs to sit within a hyperscale environment.

Australia has a strong hybrid and multi-cloud market, with organisations combining public cloud with private cloud, dedicated infrastructure and on-premises environments according to the requirements of different workloads.

Working with a managed hosting provider gives organisations another option when deciding where those workloads belong.

Our approach starts with understanding what your organisation actually needs. This includes performance and scalability requirements, security and compliance considerations, existing infrastructure, internal resources and expected growth.

From there, we can design and manage an environment around those requirements rather than fitting workloads into a predetermined platform.

How do we support customers in Australia and APAC?

Cloud consultation

Whether you are entering the Australian market, migrating existing workloads, reviewing your current provider or reconsidering your wider cloud strategy, our consultants start by understanding your technical and operational requirements.

We can assess existing infrastructure, identify requirements around data sovereignty and compliance, and help determine which environments are appropriate for different workloads.

Approaching a changing market

From managing cloud costs and skills shortages to increasing requirements around data sovereignty, many Australian organisations are reassessing whether their existing hosting strategies continue to meet their needs.

Explore the key trends influencing these decisions, and how we support you to negotiate these changes, in our insight,  “5 reasons businesses are reassessing their hosting strategy in Australia”.

Technical expertise and design

Following the consultation process, our technical teams design infrastructure around your requirements.

Our bespoke approach allows compute, storage, networking, backups, disaster recovery and other elements of the environment to be configured according to the needs of your workloads, rather than relying on fixed infrastructure packages.

Migration support

Moving infrastructure between providers or environments can introduce operational risk if it is not carefully planned.

Our engineers develop a migration strategy around your existing environment, prioritising the availability of live applications and services while workloads and data are transferred to their new infrastructure.

Ongoing management and local support

Once your environment is live, our role continues.

Customers have access to our Australian team alongside our wider technical expertise, with engineers available 24/7/365 to monitor, manage and support their infrastructure.

As your requirements change, we can also review and adapt the environment, helping ensure your infrastructure continues to support the needs of your organisation.

What cloud and hosting solutions do we offer in Australia?

Our Australian hub supports organisations with a range of managed cloud and hosting solutions, allowing infrastructure to be designed around the requirements of individual workloads rather than a fixed platform.

Managed Private Cloud

For organisations that require dedicated resources and greater control over their cloud environment, our private cloud solutions provide isolated infrastructure configured around specific performance, security and compliance requirements.

Managed Public Cloud

Our team can support organisations with public cloud management, providing the ongoing management and technical expertise needed to operate and optimise cloud environments.

Hybrid Cloud

Where different workloads have different requirements, we can combine public cloud, private cloud and dedicated infrastructure within a hybrid environment. This gives organisations greater flexibility over where workloads and data are hosted while maintaining connectivity between environments.

Dedicated Servers

For workloads requiring dedicated compute resources, our bespoke dedicated server solutions can be configured around specific processing, storage, memory and performance requirements.

Building our presence across APAC

Our Australian hub represents the next stage of our growth across the region.

By combining an on-the-ground Australian team, expanded local data centre capacity and next-generation infrastructure with our wider global capabilities, we can provide organisations across Australia and APAC with a more local approach to managed hosting.

Speak to our Australian team about your cloud and hosting requirements across Australia and APAC.

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