Hyve offers real-time monitoring and alerting on any deviation of a known and trusted system state.
Your solution will be evaluated and hardened against industry standard benchmarks, such as PCI and CIS, for operational, regulatory, and security policy compliance. You will be alerted in real time of any deviation of a secure state so compliance can be maintained.
Hyve’s Configuration Assessment solution (included in Hyve PCI package) will monitor, alert, and report on any non-compliant deviation of secure configuration standards monitored by Hyve’s System Integrity Monitoring policy checks.
The host based agent leveraged in Hyve’s System Integrity Monitoring service will take a baseline of a system after being hardened against any regulatory compliance standards such as PCI. Baselines only occur once or after a major system configuration change.
After a system is baselined, the agent will perform real time compliance checks to determine if the system is still in compliance after a monitored change occurs. The Hyve support team, managed technician (if applicable), and client will receive a real time Compliance Failure email detailing what system changes caused non-compliance, when, and by whom. The Hyve security team will immediately follow client SEAP for any escalation procedures to resolve any non-compliant configuration issues.
System integrity monitoring is used to detect and report on system changes so they can be tracked and validated. Hyve’s System Integrity Monitoring service provides real-time reporting of file system changes including files, security settings, configuration parameters and permissions, ensuring that all changes are planned and verified, and all unauthorised changes are investigated.
The host based system integrity agent monitors, alerts, and reports on any changes to critical computing resources in real time. Change detection rules can be added, removed, or customised per solution. Default change detection rules will be applied based on operating system to detect critical system changes. In collaboration with the client, the Hyve security team will determine what file system locations contain application code and/or other sensitive data so that client specific change detection monitoring can be configured.
Upon detecting a change, the Hyve security team and the client receive a real time change report via email with detailed information on the change such as who, what, and when the change was made. The Hyve security team will respond and escalate in accordance with pre-defined policies and procedures. Change events are also be collected and correlated for client access using a secure web based interface.
If you would like more information regarding our enterprise cloud hosting solutions, please complete our contact form or call us directly on 0800 612 2524.
“Customer service is great – Always feel appreciated as a client, and response times are excellent.”
“Site downtime could make us look unreliable to our customers. Hyve went above and beyond the call of duty to help us set up, one weekend we booked in migration on a Sunday, and we got everything sorted so that no-one saw any drop in e-mail or the site, and it all went over seamlessly.”
“We have Ferarri speeds when we need it, and Mini costs when we don't. We couldn't recommend Hyve highly enough.”
“Hyve have provided timely, professional support accompanied by clear progress updates at every stage.”
“The most important element is the fact you soon get to know the team behind the support. They inspire confidence in their abilities and knowledge of the systems they support.”
“British Airways global audience means that traffic spikes can occur at any time of the day or night. Hyve's cloud platform, combined with their always available support mean that we can sleep...”
“A very friendly and highly technical team available to extend all possible help at any time. Excellent services - all issues are dealt with appropriate priority and resolved asap. I am particularly impressed by...”
“The scalability of the cloud platform allows us to cope with high spontaneous levels of demand, and we know there are always Hyve staff available to help us handle the largest influx of traffic.”
“We're extremely happy with the service Hyve provide to us. In particular, we are incredibly impressed by the professionalism, expertise, and consistently rapid response of the support team.”
“It's reassuring to know that Hyve will take care of everything server-side so we can focus on doing what we do, building the website.”
“We've been using Hyve for over a year now for a wide range of websites, all with different requirements and issues, and we've always found Hyve amazingly fast to respond, incredibly helpful, proactive...”
“My experiences with Hyve have been very good. The response time is quick so you don't spend your time on a telephone waiting. The staff are always very efficient. Thank you all for your help and patience.”
“Since moving our servers to the Hyve infrastructure I have nothing but good things to say about the levels of service received. I find the support I receive to be of excellent quality and very timely...”
“The sales and customer service support provided by Hyve is some of the best I have seen. Support tickets are responded to swiftly. Both our FTP and SFTP services have experienced 100% uptime over the last 2 years which is very impressive. Hyve provides tremendous value for money.”