SFTP Hosting

As concerns about privacy and confidentiality increase, implementing a reliable method for the secure transfer of data (SFTP) has become a critical business process. Our reliable, cloud-based, fully managed SFTP hosting services are designed for business use. We make it easy to securely send, receive & store your valuable company data. 100% UK based.

We Become An Extension Of Your Business

Delivering a 'personal touch' to our support service is vital to the successful running of our customer's hosting solutions. They’ll get to know you and your business. Our professional support team are available 24/7 365 and always go the extra mile to resolve requests, with rapid response times from just 20 minutes.

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What's included?

Developed by our in-house development team, we offer an SFTP administration desktop client solution which runs on a fully managed Windows cloud server dedicated to each client.

This ensures no noisy neighbours or security issues caused by sharing SAAS based solutions. All data is stored in the UK in our ultra secure datacentres.

There is also a .NET web GUI available for your users to upload and download files. Users can also use their favourite SFTP client to upload and download files.

Each server is offered with a managed firewall and 7 day backups.

Unlimited Users

The Hyve secure FTP Server can be configured with an unlimited number of users. Each user can be given their own private directory, or can share a directory with other users.

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Security System

With the Hyve FTP Server you can limit the systems that can connect to your server. Block IP addresses and address ranges, allow only specific addresses, limit the number of connections from single IP addresses and limit the number of concurrent connections. Hyve will even keep an eye out for people trying to abuse your system and will block their IP address automatically saving you from stolen resources and protecting your system against unauthorized entry.

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PCI Compliant

By disabling the welcome banner (not available in trial), SSLv2 and some of the weaker ciphers you can configure the Hyve FTP/SFTP server to be fully PCI Compliant. Unlike most FTP Servers these settings can be made with a few clicks of the mouse in the control panel, no hunting for cryptic registry entries.

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Event system

The Hyve FTP Server contains a fully configurable event system. Based on actions that occur during an FTP session (Connection, Disconnection, Login, Download file, etc) events can be configured to occur when that action takes place. For example, you may wish to send yourself an email each time user X connects, or play a notification sound each time a user downloads a file. Events can be configured globally and over-ridden for specific users. You may wish to be notified when user Z uploads a file, but not when user Y uploads a file.

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Secure FTP SSL/TLS

The Hyve secure FTP Server has full support for both implicit and explicit SSL (Secure Socket Layer) connections. A CSR (Certificate Signing Request) generator is included to make getting your certificate even easier.

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Secure SFTP

The Hyve SFTP Server supports up to V5 of the SSH SFTP protocol. Authenticating users with public keys is also supported.

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Selectable Encryption Ciphers

To help with PCI compliance the encryption ciphers within the Hyve FTP Server V6 can be individually enabled or disabled. No complex configuration files to edit, just click next to the cipher you need to disable and press Apply.

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Bandwidth Limiting

Individual users can be configured for bandwidth throttling. This limits the speed that they can upload or download to your site.

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Passive FTP Support

The Hyve Secure FTP Server Software fully supports passive FTP connections. Passive FTP is of great benefit to customers who are likely to connect to you through a firewall. Most FTP client software defaults to passive use now making it easier for the user to connect, without an FTP server that supports passive FTP these users are going to be locked out.

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Passive FTP Port Range Configuration

While passive FTP is great for FTP client users (the people who are connecting to you), it can be a nightmare for the FTP Server administrator. Passive FTP usually assumes all incoming TCP ports are open, but this could make your system very insecure. The Hyve secure FTP Server allows you to limit which ports will be used for Passive FTP connections. Armed with this information you can just open the limited number of ports on your firewall, allowing you to keep your system safe and secure.

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Advance Passive FTP Router Configuration

The Hyve secure FTP Server can be configured to report your routers IP address for passive FTP transfers. This allows you to successfully run the FTP Server on a private address behind your router/firewall. Connecting clients will be supplied your public/router IP address to connect to rather than the private address the server is running on.

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Anonymous FTP

When the Hyve secure FTP Server is initially installed it will automatically be configured with anonymous user access. Traditional incoming folders are automatically created and access rights are restricted in the traditional manner. Files can only be inserted into the incoming folder and files cannot be downloaded from here adding to your security.

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Configurable Timeouts

Timeouts can be configured individually for each user allowing you to disconnect inactive users.

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Mode Z Support

Hyve supports Mode Z transfers with compatible FTP Clients for compressed uploads and downloads.

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Reporting and Statistics System

Introduced with Hyve V4 is a complete reporting and graphing system allowing you to track who is using your system and what they are doing. Graph regularly uploaded and downloaded files. Graph your largest users, find out who is using your system the most and what they are doing.

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W3C Log Files

The Hyve secure FTP Server can produce log files in the industry standard W3C log file format (www.w3.org/TR/WD-logfile.html) meaning that your log files can be interpreted by numerous third part log analyzers.

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Live WHO

Want to know who is connected to your FTP Server right now? The Hyve secure FTP Server provides a live lookup of who is connected and what they are doing.

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RFC Compliance

The Hyve secure FTP server conforms to the current FTP RFC's.

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User Statistics

Statistics available for each user on your system. These statistics keep track of the number of files uploaded and downloaded, the number of bytes uploaded and downloaded and the average upload and download speeds achieved by the user.

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Directory Access Rights

Configure Read/Write/Delete and List rights per user. Different users can even have different rights even when they are sharing the same directories. Great for allowing anonymous limited access and full read/write access for different users. Also set access rights for directory creation and removal.

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Support for SITE PSWD command

The Hyve secure FTP Server includes support for the extended FTP PSWD command, allowing you to let your users choose their own passwords.

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Support for XMD5, XSHA1 and XCRC file integrity check command

Hyve V4 introduces support for various file integrity checking commands that many clients use for file synchronization.

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User Ratios

With user ratios you can force users to upload before they are allowed to download files. Ratios can be set by files or bytes so you can make sure your users don't upload a small file to enable them to download a larger one.

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Disk Quotas

With the Hyve secure FTP Server you can limit the amount of disk space each users is permitted to use.

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Disable Users

The Hyve secure FTP Server will allow you to temporarily disable a users access rights without deleting all the users information. Re-enable the user later simply by un-checking the disable user flag.

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Windows Vista Compatible

The Hyve secure FTP Server V2.02 and above is fully compatible with Windows Vista.

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Dedicated IP with Custom Domain

Dedicated IP support allows you to use your own domain to connect to your Secure FTP solution, for example http://sftp.yourcompany.com.

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Standards Compliant

Plans adhere to the data protection act, meet all requirements for HIPAA & FIPS compliance and will pass PCI DSS scans. Hyve is fully ISO 27001 certified.

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Advanced Authentication

Prevent unauthorised data access by adding Private/Public Key authentication to any Secure FTP solution.

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Comprehensive Logging & Tracking

Comprehensive logging, tracking and reporting is available for access investigation and analysis. Logs can be exported to Excel spreadsheet.

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Managed Backups

Fully managed backups with unlimited restores are included with all standard solutions. Advanced backup schedules are available for dedicated server solutions.

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Automated Notifications

Configure your own email notifications to be sent when specified events are triggered, such as completed file transfers into a given folder.

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24x7x365 Support

All calls are routed directly through to our expert support teams. ‘Extra Mile’ is our commitment to go a step further to assist our clients. Support is available each and every day of the year.

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Use Your Own Branding

Brand the web interface with your company logo and corporate colours to ensure a professional appearance. Advanced branding also available.

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HTTPS Server

A fully blown .NET client GUI is included.

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Encryption at rest

Files can be encrypted at rest using the web client GUI.

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Full IPv6 Support

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FTP with TLS/SSL

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Anti-hammering

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CRL and CA Support

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PCI DSS Compliant

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ISO 27001 Certified

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HIPAA Compliant

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FIPS 140-2

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Client Certificate Verification

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SSH2 SFTP

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Public Key Authentication

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24x7x365 Support

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Managed Backups

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Max Connections

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Event Support

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Email Notification

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Web Account Request

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Detailed Logs

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Virtual Directories

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FTP

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Ad Hoc File Sharing

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Advanced Stats and Reporting

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Dedicated IP/Custom Domain

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SOAP control API

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Web Administration

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Active Directory Integration

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LDAP Integration

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HTTP/S Web Client

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Company Branding Support

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  • Use Your Own Branding. Brand the web interface with your company logo and corporate colours to ensure a professional appearance. Advanced branding also available.
  • Dedicated IP with Custom Domain. Dedicated IP support allows you to use your own domain to connect to your Secure FTP solution, for example http://sftp.yourcompany.com.
  • Standards Compliant. Plans adhere to the data protection act, meet all requirements for HIPAA & FIPS compliance and will pass PCI DSS scans. Hyve is fully ISO 27001 certified.
  • Advanced Authentication. Prevent unauthorised data access by adding Private/Public Key authentication to any Secure FTP solution.
  • Comprehensive Logging & Tracking. Comprehensive logging, tracking and reporting is available for access investigation and analysis. Logs can be exported to Excel spreadsheet.
  • Managed Backups. Fully managed backups with unlimited restores are included with all standard solutions. Advanced backup schedules are available for dedicated server solutions.
  • Automated Notifications. Configure your own email notifications to be sent when specified events are triggered, such as completed file transfers into a given folder.
  • 24x7x365 Support. All calls are routed directly through to our expert support teams. ‘Extra Mile’ is our commitment to go a step further to assist our clients. Support is available each and every day of the year.

Our Secure FTP solutions are compatible with the following protocols using the ports listed. Port 21 (FTP) & Port 80 (HTTP) are blocked by default at both server and firewall level to prevent unsecured access.

FTPSFTP over SSLPort 990
SFTPSSH File Transfer Protocol/FTP over SSHPort 22
HTTPSSSL/Secure File Transfer via Web BrowserPort 443

Public key authentication is a secure way to prove identity online, and is a vital part of information security technology for many companies.

Public key authentication uses computer generated numbers called ‘keys’. Two keys are required – a ‘private key’ known only to you, and a ‘public key’ that can be accessed by anyone. The two keys work together, so a message encrypted with the private key can only be decrypted with the public key and vice versa.

As well as needing the correct username and password, public-key authentication requires that the user must also connect using the specific computer that the private key is installed on or authentication will fail. All Secure FTP hosting solutions from Hyve support public-key authentication to provide this additional layer of security.

There are two mains methods of transferring data securely; HTTPS using any recent web browser or SFTP/FTPS using software such as FileZilla or CuteFTP. The processes for both methods are described below.

 

Secure transfer using HTTPS
Using a web browser

  • A user hits a web page on a secure channel over SSL (port 443) and logs in with their username and password;
  • The browser loads the transfer client interface; the user can see all folders and files on the server in a simple easy-to-use web page;
  • The user clicks ‘upload’ and browses the local machine for a file to upload (multiple files can be uploaded at one time). The web page then uploads the file(s) over the secure channel to the server;
  • The file is stored on the server file system ready to be downloaded. The user clicks on a file and it is downloaded via the secure channel.

Secure transfer using SFTP/FTPS
Using software e.g. FIleZilla or CuteFTP

  • A user launches their SFTP client software and logs in using their username and password;
  • The software usually displays 2 panels; the left panel displays all files on the local machine, the right window displays all files on the server (restricted to the user’s account);
  • The user drags the file they want to send from the left window (user’s computer) across to the right window (SFTP server). The client software uploads the file(s) securely to the server over SFTP port 22 or FTPS port 990;
  • The file(s) are stored on the server file system ready for download (using the same process).

Access Server Log Files

Access Server Log Files

Global Events System

Global Events System

General Configuration Screen

General Configuration Screen

Example of files by download graph

Example of files by download graph

Live WHO Screen

Live WHO Screen

User statistics

User statistics

User SSH Public Key Configuration

User SSH Public Key Configuration

Configure Limitations for Each User

Configure Limitations for Each User

User Configuration Screen

User Configuration Screen

User Expiry System

User Expiry System

User events

User events

Directory (Folder) access rights for each user

Directory (Folder) access rights for each user

User Overview Screen

User Overview Screen

Configuring SSL Certificates

Configuring SSL Certificates

Security System

Security System

Reports and Statistics

Reports and Statistics

Configuring FTP Ports

Configuring FTP Ports

Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.