Platform/Server Management

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Platform/Server Management

As a managed hosting customer, you need someone whose primary focus is on supporting you in a way that suits your business. We offer a range of management services across the whole infrastructure stack, supporting businesses of all sizes. When you choose Hyve, you’ll be allocated an Account Manager and a team of technical engineers to work on your account. It’s this personal touch that keeps our customers happy. Have a look below to see the different types of managed services we offer.

 

Six reasons to choose Hyve for management

Always and easily get through to an expert by phone

We work in small teams so we always get to know you and your business

All our team are experts in their field

Available 24/7/365

20 minute response times for priority 1 requests

Our team monitor and react to issues proactively

Client Testimonials



All our solutions are fully managed. We offer optional add-ons to enhance the management of your infrastructure. Management charges are a monthly fee based upon a pre-determined number of engineering hours agreed with you in advance making budgeting much easier.

ManagementIncludedAdd-On

24/7 365 Support desk

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Initial Deployment, Migration and Configuration Assistance

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Network Management

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Basic DDoS Mitigation Services 1GB

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Hardware Management

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Firewall Management (if applicable)

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DNS Services (Domain Name)

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Operating System (OS) Management

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Server Monitoring

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Web Server Management (IIS, Tomcat, Apache)

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Application Layer Management (PHP, .net, Java)

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Database Administration

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Patch Management – Monthly hotfixes and patches with rollback

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DDoS Mitigation Services Unlimited

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Database Clustering Management

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Database Replication Management

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GEO-DNS Services / DNS Load Balancing

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Distributed File System Management

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Proactive Out of Hours Monitoring

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Proactive Auto-scaling for heavy traffic

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Customer Specific Procedures

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DevOps

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Performance Tuning

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Security Management

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Load Testing

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Development

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Configure your ultimate cloud platform today   Start Configuration

Learn how Medichecks were able to grow

Watch this short video to find out why Alistair Hall from Medichecks chose Hyve.

Learn how Medichecks were able to grow

Watch this short video to find out why Alistair Hall from Medichecks chose Hyve.

Case Studies


Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.