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Management Services

Let us manage your platform so you don't have to

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Platform/Server Management

As a managed hosting customer, you need someone whose primary focus is on supporting you in a way that suits your business. We offer a range of management services across the whole infrastructure stack, supporting businesses of all sizes. When you choose Hyve, you’ll be allocated an Account Manager and a team of technical engineers to work on your account. It’s this personal touch that keeps our customers happy. Have a look below to see the different types of managed services we offer.

 

Six reasons to choose Hyve for management

Our direct-to-engineer support means you never get passed around tiered systems

We work in small technical teams who get to know your business inside out

Our team of experts are on-hand 24/7/365 to resolve any issues or requests

We're fast! Our average response time for priority 1 tickets is 1 minute

Our team monitor and react to issues proactively, so you don't have to

We'll give you unbiased support and advice built on unrivaled cloud expertise

Client Testimonials

Scalability of Dedicated Servers and Private Clouds

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All our solutions are fully managed. We offer optional add-ons to enhance the management of your infrastructure. Management charges are a monthly fee based upon a pre-determined number of engineering hours agreed with you in advance making budgeting much easier.

ManagementIncludedAdd-On

24/7 365 Support desk

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Initial Deployment, Migration and Configuration Assistance

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Network Management

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Basic DDoS Mitigation Services 1GB

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Hardware Management

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Firewall Management (if applicable)

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DNS Services (Domain Name)

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Operating System (OS) Management

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Server Monitoring

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Web Server Management (IIS, Tomcat, Apache)

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Application Layer Management (PHP, .net, Java)

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Database Administration

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Patch Management – Monthly hotfixes and patches with rollback

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DDoS Mitigation Services Unlimited

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Database Clustering Management

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Database Replication Management

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GEO-DNS Services / DNS Load Balancing

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Distributed File System Management

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Proactive Monitoring

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Proactive Auto-scaling for heavy traffic

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Customer Specific Procedures

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DevOps

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Performance Tuning

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Security Management

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Load Testing

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Development

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Start your journey today

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Success Stories - Broadlight

What services do we offer?

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Managed Private Cloud

Single-tenant hardware, dedicated to your organisation.

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Dedicated Servers

The fastest, most reliable dedicated servers in the industry.

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Managed Cloud

Multi-tenant cloud with added security and monitoring.

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Colocation

Fully-managed colocation in 35 worldwide locations.

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