Private SecureCloud

Combining the Scalability and Flexibility of Public Cloud, with added Security.

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Managed VMware Private Cloud Hosting

Dedicated to your organisation, our private cloud is run on hardware dedicated just to you. No shared resources means that you have the ultimate in security. Private SecureCloud keeps sensitive information locked down, giving you peace of mind that your data is secure. You get full control of every aspect of your server. We’re here to help if needed, for added peace of mind.

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"We’ve always found Hyve amazingly fast to respond"

"We’ve been using Hyve for over a year now for a wide range of websites, all with different requirements and issues, and we’ve always found Hyve amazingly fast to respond, incredibly helpful, proactive and enthusiastic, and they’re always willing and able to offer far more than their contract officially allows! And did we mention how fast they are?"

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We Become An Extension Of Your Business

Delivering a 'personal touch' to our support service is vital to the successful running of our customer's hosting solutions. Our professional support team are available 24/7 365 and always go the extra mile to resolve requests, with rapid response times from just 20 minutes.

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How Does It Work?

You’ll get a fully managed private cloud infrastructure, running on our high availability VMware platform. Our private cloud has dedicated HP blades to host VMs and dedicated storage with lightning fast HP 3PAR SANs. All solutions can be setup to run across multiple data centres for disaster recovery.



What's included?

Security is foundational to ensuring an effective, reliable solution and plays a key role in the design of our SecureCloud platform. An extensive suite of premium security features is available to protect your valuable company data.

DDS (DDoS Defence System)

Hyve DDS blocks floods and large numbers of unwanted connections. Performed in real time, the inspection has no affect on performance.

VMware Firewalls

VMware firewalls provide enhanced security. All firewalls can be fully managed by our expert network team.

VLAN Segregation

All client networks are segregated by VLAN preventing unauthorised client-to-client server access.

Standards Compliant

Our Cloud platform adheres to the data protection act, meets all requirements for HIPAA & FIPS compliance and will pass PCI scans.

ISO 27001 Certified

Hyve are committed to maintaining very high levels of information security. To help us achieve this goal we have attained ISO 27001 accreditation.

PCI DSS Compliant Cloud Hosting

Our UK cloud hosting platform complies with all PCI DSS requirements and we work closely with PCI authorities to assist our clients gain certification.

Effective Anti-Virus Protection

Our fast and effective anti-virus and malware protection provides unparalleled protection without increasing IT management or impacting on system performance.

VPN (Virtual Private Network)

VPNs provide an additional layer of security by enforcing administration via an encrypted connection. Firewall ports are closed providing protection from hackers. VPNs can be configured between our data centre and your office or PC.

SSL (Secure Sockets Layer)

SSL certificates protect your customers from hackers and identity thieves by ensuring that all data is encrypted.

IPS (Intrusion Prevention System)

Hyve IPS blocks malicious, harmful or unwanted network activity. Performed in real time, the inspection ensures that good network traffic is accepted without noticeable delay. IPS offers protection from attacks such as SQL injection and cross site scripting.

Reliability is a key component of our UK cloud hosting offering. After all, super-fast server performance counts for nothing unless the server is available. Our ‘no-compromise’ approach to cloud architecture design ensures system availability at all times.

No Single Point of Failure

With ‘no single point of failure’, our cloud provides seamless continuity of service.

100% VMware Based

VMware provides the most reliable virtualisation software on the market and powers our cloud. Enterprise VMware features including HA, vMotion and DRS allow us to keep our cloud platform running efficiently around the clock.

Load Balancing

Load balancing optimises reliability to the web application layer by configuring two or more servers or databases to respond to requests. Requests are still served should a failure occur.

Advanced Backup Services

Our standard backup service provides weekly full and daily incremental backups with 7 day history. Bespoke backup schedules are available on request.

Resilient Data Centre Connectivity

Regarded as the most reliable hosting facility in Europe, Global Switch peers with multiple bandwidth providers to offer unparalleled connectivity.

High Availability (HA)

Our cloud load balancers and firewalls are configured in HA mode. Configuration settings are mirrored and synchronised providing seamless 99.99999% cloud infrastructure uptime in the event of a device failure.

Fault-tolerant Storage Systems

Cloud storage is provisioned via RAID 5 Storage Area Networks (SANs). This configuration is able to resist the simultaneous failure of 2 disks without the loss of data or performance.

Sudden traffic spikes without adequate scalability cause website and application failure. Hyve are experts in scaling platforms effectively and have worked with large companies to scale platforms from a single server to multiple load-balanced web clusters.

Scale with Your Business

Powerful scaling options allow you to grow your platform in-line with business and traffic demands. Servers can be scaled to 192GB RAM and 24 vCPUs with virtually limitless disk space and data transfer.

Rebootless Scaling Technology

Upgrade CPU and memory on demand without the need to reboot the server. This advanced scaling feature avoids disruptive reboots and maintains uptime.

Best-in-Breed Hardware

Hyve invests heavily in best-in-breed cloud hardware equipped with powerful resources that out-perform inferior cloud platforms.

Rapid Deployment with Reserved Instances

Reserved Instances allow you to save custom VM templates for rapid deployment of multiple servers.

Pay For What You Need

Change CPU, RAM and disk space allocation at any time to ensure you only pay for what you need. Upgrades can be applied with zero downtime.

Load Balancing

Load balancing web applications over multiple servers maintains performance and improves fault-tolerance.

Performance is a top priority for our UK cloud hosting platform and vital to our clients who demand super-fast performance. A fast website also improves Google rankings which is essential in maximising profits.

‘Light-speed’ Disk Technology

Fibre Channel and SSD disk technology is key to the performance of our cloud. Connected via fibre optic, FC disks provide ‘light-speed’ performance enabling virtual servers on our UK cloud hosting platform to out-perform traditional dedicated servers.

No CPU ‘Throttling’ with up to 24 Cores

Adequate processing power is key to cloud hosting server speed. Convenient CPU ‘sliding scales’ sometimes ‘throttle’ CPU allocation. Our CPU allocation is based on 100% of a full core with a maximum of 24 cores per virtual machine.

‘Best in Class’ Hardware

Our cloud hosting platform is purpose-built to provide unparalleled performance and our exclusive use of ‘best in class’ hardware by HP and Cisco is a key factor.

VMware – Virtualisation Market Leader

Our Cloud is 100% VMware based. Well established as the market leader in server virtualisation software, VMware provides enterprise features including ‘HA’, ‘vMotion’ and ‘DRS’, optimising performance and reliability.

Premier Data Centre ‘Global Switch’

Regarded as the best hosting facility in Europe, Global Switch is on the UK’s national and international backbones and offers unparalleled connectivity.

Our support services are focused around our ‘extra mile’ culture. Our goal is to go that extra step to assist our valued clients, no matter what the request. We deliver on our promise by providing UK-based Technical Account Managers who know your account inside-out, and thrive on providing a superior support service.

‘Extra Mile’ Culture

Delivering excellent support is core to our hosting services, and ‘Extra Mile’ is our commitment to going that step further to assist our clients. Our ‘Extra Mile’ culture extends beyond customer support to all areas within Hyve.

‘Direct to Expert’ Support

All calls placed during UK office hours are connected directly with expert support engineers, saving you valuable time when resolving technical issues.

Flexible Support Channels

Request support via our web-based ticket system, search for answers from our extensive knowledge base articles or call directly to speak with a friendly expert engineer.

FREE Migration Support

Set-up, configuration and migration is included with all cloud solutions. Advanced cloning technology is available to migrate complex servers into our platform.

100% UK Based

Hyve is 100% UK-based. We don’t outsource or use auto-response systems; every call is answered by a live human being.

‘Always On’ Support

Customer support is available all day, every day with no exceptions.

Our industry-leading SLA guarantees 99.999% availability of all servers on the Hyve Cloud as well as extensive cover to data centre Infrastructure. Generous service credits are available should we fall short on our promises.

100% Network Uptime

We guarantee 100% network availability (excluding scheduled maintenance). We peer with 14 bandwidth providers to ensure that our network is always available.

100% Data Centre Infrastructure Uptime

We guarantee 100% data centre power and HVAC system availability (excluding scheduled maintenance).

99.99999% Cloud Server Uptime

We guarantee 99.99999% cloud server availability (excluding scheduled maintenance). Our ‘no compromise’ approach to hardware architecture makes cloud server outages virtually impossible but should they occur, spares are held on site.

Generous Service Credits

Our cloud SLA provides generous service credits should we fall short on any of our promises.

Hyve delivers the best network performance in the industry. We have invested in tier 1 network infrastructure with extensive bandwidth capacity.


Powered by a 100 GB backbone network. Our total bandwidth capacity is second to none, thanks to multiple, diversely routed 10G fibre uplinks.


Hyve builds in and guarantees 100% network availability by utilising multiple, diversely routed, connections to multiple Tier 1 upstream providers. All network hardware and components are configured in Active/Active or Active/Passive configurations with No Single Point of Failure.

Faster, More Intelligent Routing

Most providers utilise BGP, but the standard implementation of BGP does NOT take performance into account when routing traffic. Hyve utilises dynamically controlled BGP to provide intelligent, fail-safe routing, assure uptime and deliver superior performance. We continuously monitor network performance to Internet destinations and automatically route your users to the fastest available connection, ensuring maximum connection speed with minimum latency.

Network Security

All our systems are designed to maintain a quality of service (QoS) by prioritizing packets to maintain an order of precedence. We utilise intelligent, multilayer access control to protect the network from unwanted traffic and intrusions. We also have the capability to swing traffic and elements of our network via BGP to external DDoS scrubbing facilities as and when required in order to ensure that our network can not be easily overwhelmed.

Guaranteed Network Uptime

We guarantee 100% network uptime.


In order to cope with DDoS attacks and unexpected traffic spikes, the Hyve network capacity is significantly larger than that required for daily customer operations. This huge bandwidth capability not only allows plenty to room for growth, but also ensures the best performance of our customers. We regularly review our network capacity and expend it as required.

Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.