Fully Managed Azure

Harness the power of the Microsoft Azure cloud with Hyve

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Managed Microsoft Azure Services

Worried about Azure billing spinning out of control? Our certified Azure team will optimise your platform and manage your costs.

Need help with planning, migration, scaling or management? Hyve does this all day, every day. Find out how we can help your business get the most out of Azure.

It's Azure, but better.

Azure can be a minefield. Unexpected downtimes, capacity issues, storage problems and worse. Techies not realising some of the T-SQL features are not included on Azure and messing up what should be a simple migration. Problems with planning, migration and management of your platform. Hyve will solve all those difficulties for you. Our Microsoft certified support technicians act like they're on your payroll and will help you 24/7/365.

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Microsoft Cloud Computing. Managed by Hyve

Running a server at optimum performance can be a challenging prospect. In most cases, it’s simply not possible to manage all complex, time-consuming tasks in-house. Hyve Server Management is the solution.



What's included?

FeatureHyve Azure StandardHyve Azure Premier

Technical Account Manager

Personal Contact for ongoing business and technical assistance

Technical On-boarding Manager

Personnel contact to assist with on-boarding

Architecture Guidance

Hyve Certified Architect recommendations. Certified on all clouds

Server Deployment

We will build and deploy your servers

Automated OS Patching

Servers are patched automatically

optional

Managed Antivirus

Our engineers run antivirus

optional

Managed Backup

We ensure your backups run regularly

optional

Remote Management and troubleshooting

We will be there to help for any technical issues

optional

Log file management

optional

Resource Management

Resource deployments performed by Hyve engineers

Capacity Planning and Scaling

Scaling platforms as required during peak times

optional

Escalation Support

Ownership of incidents and issues relating to our clouds, to include the use of Microsoft premier support and the equivalent AZsupport on customers behalf

Escalation / Remediation Run-book

Hyve coordinate custom run-book design and execution

optional

Review best practices and Hyve recommendations

Review resource usage and cost optimization

optional

Technical environment reviews (alerts, performance)

optional

Run-book evaluation

optional

Solution Review

optional

Emergency response time less than 20 minutes

Urgent response time less than 1 hour

Standard response time less than 4 hours

Server uptime SLA 99.999%

Website uptime SLA 99.999%

FeatureHyve Azure StandardHyve Azure Premier

Assistance in getting your app and data migration

Depending on requirements, available from Hyve and/or Hyve-approved partners

Detailed AZURE design based on application and requirements analysis

Customer DevOps Professional Services

AvailableAvailable

Implementation Services

User and Group Synchronization

Available

Monitoring and Alerting

Available

Audit and Risk Assessment

Available

Application Integration

Available

Analytics Reporting

Available

Support Services

Available

Database Administration

Available

Setting up of clustering

Available

Always-on-services

Available

Managed relational Database Services

Available

Managed NoSQL Database Services

Available

Managed big data Database Services

Available

Dev Opps

Help with setting up workloads

Available

Load Testing

Staging and production lifecycle load testing

Available

FeatureHyve Azure StandardHyve Azure Premier

DDOS Mitigation

Varying levels of mitigation

AvailableAvailable

Intrusion Detection Systems - Alert Logic

AvailableAvailable

24/7 monitored solution

AvailableAvailable

Security Scans

Monthly or Quarterly Scans checking for vulnerabilities

AvailableAvailable

Penetration Testing

In depth penetration testing

AvailableAvailable

Patch Management

Managed OS Patching

AvailableAvailable

Managed Application Patching

AvailableAvailable

Intrusion Prevention System

Blocking unwanted traffic

AvailableAvailable

Security Review

Monthly/quarterly security reviews

AvailableAvailable

Web Application Firewalls

Blocking SQL Injections

AvailableAvailable

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Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.