Worried about optimising AWS?

Get the most out of AWS with Hyve

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Managed Amazon Web Services

Worried about AWS billing spinning out of control? Our certified AWS team will optimise your platform and manage your costs.

Need help with planning, migration, scaling or management? Hyve does this all day, every day. Find out how we can help your business get the most out of AWS.

It's AWS, but better.

AWS can be a minefield. Huge unexpected bills. Over enthusiastic techs spinning up a dozen instances and forgetting about them. Difficulties planning, migrating and managing your platform. Hyve can solve all those issues for you. Our AWS certified support staff will become an extension of your business and are available 24/7/365.

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Amazon Web Services. Managed by Hyve

Getting the most out of AWS can be hard. In most cases, it’s simply not possible to manage all complex, time-consuming tasks in-house. Hyve AWS management is the solution.



What's included?


FeatureHyve AWS StandardHyve AWS Premier

Technical Account Manager

Personal Contact for ongoing business and technical assistance

Technical On-boarding Manager

Personnel contact to assist with on-boarding

Architecture Guidance

Hyve Certified Architect recommendations. Certified on all clouds

Server Deployment

We will build and deploy your servers

Automated OS Patching

Servers are patched automatically

optional

Managed Antivirus

Our engineers run antivirus

optional

Managed Backup

We ensure your backups run regularly

optional

Remote Management and troubleshooting

We will be there to help for any technical issues

optional

Log file management

optional

Resource Management

Resource deployments performed by Hyve engineers

Capacity Planning and Scaling

Scaling platforms as required during peak times

optional

Escalation Support

Ownership of incidents and issues relating to our clouds, to include the use of Microsoft premier support and the equivalent AWS support on customers behalf

Escalation / Remediation Run-book

Hyve coordinate custom run-book design and execution

optional

Review best practices and Hyve recommendations

Review resource usage and cost optimization

optional

Technical environment reviews (alerts, performance)

optional

Run-book evaluation

optional

Solution Review

optional

Emergency response time less than 20 minutes

Urgent response time less than 1 hour

Standard response time less than 4 hours

Server uptime SLA 99.999%

Website uptime SLA 99.999%

FeatureHyve AWS StandardHyve AWS Premier

Assistance in getting your app and data migration

Depending on requirements, available from Hyve and/or Hyve-approved partners

Detailed AWS design based on application and requirements analysis

Customer DevOps Professional Services

optionaloptional

Implementation Services

User and Group Synchronization

optional

Monitoring and Alerting

optional

Audit and Risk Assessment

optional

Application Integration

optional

Analytics Reporting

optional

Support Services

optional

Setting up of replication

optional

Setting up of clustering

optional

Always-on-services

optional

Managed relational Database Services

optional

Managed NoSQL Database Services

optional

Managed big data Database Services

optional

Dev Ops

Help with setting up workloads

optional

Load Testing

Staging and production lifecycle load testing

optional

FeatureHyve AWS StandardHyve AWS Premier

DDOS Mitigation

Varying levels of mitigation

optionaloptional

Intrusion Detection Systems - Alert Logic

optionaloptional

24/7 monitored solution

optionaloptional

Security Scans

Monthly or Quarterly Scans checking for vulnerabilities

optionaloptional

Penetration Testing

In depth penetration testing

optionaloptional

Patch Management

Managed OS Patching

optionaloptional

Managed Application Patching

optionaloptional

Intrusion Prevention System

Blocking unwanted traffic

optionaloptional

Security Review

Monthly/quarterly security reviews

optionaloptional

Web Application Firewalls

Blocking SQL Injections

optionaloptional

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Hyve are 100% carbon neutral. We use carbon offsetting to balance out the release of carbon dioxide from our offices and infrastructure.