Testimonials
We are constantly working to help our customers maintain their solutions at peak performance. In addition to web hosting, we provide help and support on a wide range of subjects including web development and maintenance. Here's a few comments from our customers.
We're extremely happy with the service Hyve provide to us. In particular, we are incredibly impressed by the professionalism, expertise, and consistently rapid response of the support team. Your process for having a primary point of contact works fantastically well, and we feel particularly lucky to have our Technical Account Manager (known within our team as "the man who never sleeps" because he seem to be there to respond to queries 24-7!). Your support team never fail to respond incredibly fast and competently whatever the complexity or size of the support request, from a domain redirect request to a live hardware switchover.
Shivaun Raff - InfederationHyve's scalable secure hosting solutions are tightly coupled with their excellent service & support - when our business needs change, Hyve have always responded to our requests in a timely manner. The inclusive server hardening, help in getting our server's security certified, Data Protection legislation compliance, impeccable server performance with 100% availability as well as our firewall configuration being watertight from the get-go were all major contributing factors in expediting the launch of Slainte's e-Submission protocol.
Vincent Lawlor - Software Engineer - Slainte Technologies Ltd.I've used many hosting companies but Hyve is the only one that truly takes care of you as a client. No task, no matter how bizarre or complicated, is a problem. They work through issues with you, respond quickly, and have vast experience so you feel 100% confident that your needs are in the best hands. I do, and will continue to recommend Hyve to anyone thinking of web hosting.
Andrew Mitchell - Skoost ehfI would like to say thanks for the support you have provided this year, it has been great to deal with such a professional and knowledgeable team. Please pass this message to the support management and pass on my congratulations for having such a top team.
Joe Lee - Artemis8Using Hyve is like having your own server team in-house, which is exactly what we require. They're extremely proficient, flexible in both terms and the service they provide and most importantly, they're there when you need them to be. I would make no hesitation in recommending them.
James Johnstone - A7 CommunicationsI am writing you to let you know how impressed I was... [the engineer] gave me the kind of tech support that I only wish all companies would give, going way beyond what he was required to do. He stayed on the phone with me until the problem was fixed.
John - Director - Secure File TransferIt has been 2 years since Hyve took over our website and our business has certainly had a noticeable increase in bookings of taxi's, mini busses and function transportation. Every day we have online requests from new potential clients. It has also made it also easier to get this information out to prospective clients. Thanks guys we owe you loads.
Tony Davidge - MD - BD leisure GroupI do love firms that say "no problem". Thank-you. I will admit to being impressed with your service on this issue. You have gone that significant bit extra, and I appreciate it.
Rik Ludlow - Support Manager - Wordshark & NumbersharkI just want to tell you thank you again for acting so quickly in sorting out this problem. I must say that my experience with Hyve and especially with your support service has been extremely positive.
David Lawrence - Isarey Lda.Bless you! How is it possible for human beings to know such obscure stuff? It is a shame Microsoft's employees do not have your technical knowledge.
Ian Trayner - Imagine Real LtdThanks for a super service! I am very satisfied with Hyve as my ISP and I want you to know it.
We are very impressed with the service you provide, it is not often that UK companies offer this kind of customer service anymore and it is very refreshing!
Hyve has been our hosting company as long as I can remember and they have never let us down. We've been through many things together from building brand new websites from scratch and launching complex e-commerce websites to upgrading to new servers and solving all our hosting issues- Hyve can do it all. I have yet to find a question or query that they cannot answer or find a solution to, the Hyve team have an unsurpassed library of knowledge. When there is a problem, however minute, their speed and execution of the solution is simply breathtaking and they can explain everything that is happening in simple, honest, jargon-free terms too. Hyve simply feel like your "sixth" employee (who is on call 24/7!) that works away in the background, making sure everything website related is ticking over, doing its job as it should do. You feel confident that they are going to look after you, whatever size of business you are. Hyve provide an unrivalled personal, tailored service and I would go as far to say I don't think you could find anyone better. Hyve should be everyone's hosting company.
Becky Benfield - Award Winning EntrepreneurYou have the best support team in the business! I'll always recommend Hyve.
...the three times I've needed to contact your tech support, you've always resolved the problem very quickly. Well done for hiring such great staff. They've all been very polite and patient."
...your patient and helpful advice was a major part of my decision to host with you guys.
A lot of online businesses could learn something from Hyve about service and how to look after customers.
Hyve has both designed and maintained our web site. Their care and concern with a first time web site and owner drew us to their business and has kept us there. We have received immediate updates when submitted and advice on the site where warranted. We have received many compliments and clients via the site. It's easy to navigate without overpowering the reader with information.
David Jones - Trium UK Ltd 
