Our Data Centres: Hong Kong, China
World-class facility strategically located in Hong Kong. Expert support engineers are onsite 24/7, and undergo regular code of conduct reviews. All facilities follow well-defined security policies. These policies are regularly audited and modified in order to maintain the highest standards.
Custom Design
- Dual Telecommunications & Broadcasting Equipment rooms and dual risers
- FM 200 Fire Suppression System
- AFA for office areas and IDC
- Double Interlock Pre-action Sprinkler System
- Carrier neutral facility fed by dual feed telecom connections
- Dedicated 100mm via G.I. Conduit for vertical backbone
- Optical Fiber Runs
- Hyve network features redundant fiber sources, redundant aggregate switches and core routers
Security
- 24/7 on-site building and network monitoring
- 24/7 security staff, strictly enforced security procedures
- Card access control system
- Visitors are escorted by authorized personnel at all times
- 24 hour internal and external video surveillance, 60 day retention policy
- Multiple mantraps with reinforced walls
Power Conditioning
- Dual feed 11kV power supply from separate HKE zone substations
- 400KVA UPS modules with N+1 configuration with 30 minutes battery backup time
- Dual power supply risers
- Multiple 2000KVA generator sets (24-hour continuous fuel supply)
HVAC Temperature Controlled Environment
- Indoor temperature at 20°C +/- 2°C
- Relative humidity range from 50% +/- 10%
- Direct expansion type or Chilled Water Type CRAC unit
- Raised floor to provide uniform cooling distribution
Hyve have provided timely, professional support accompanied by clear progress updates at every stage.
The most important element is the fact you soon get to know the team behind the support. They inspire confidence in their abilities and knowledge of the systems they support.
British Airways global audience means that traffic spikes can occur at any time of the day or night. Hyve's cloud platform, combined with their always available support mean that we can sleep... CTO, Reactive Media
A very friendly and highly technical team available to extend all possible help at any time. Excellent services - all issues are dealt with appropriate priority and resolved asap. I am particularly impressed by...
The scalability of the cloud platform allows us to cope with high spontaneous levels of demand, and we know there are always Hyve staff available to help us handle the largest influx of traffic. CTO, Reactive Media
We're extremely happy with the service Hyve provide to us. In particular, we are incredibly impressed by the professionalism, expertise, and consistently rapid response of the support team.
It's reassuring to know that Hyve will take care of everything server-side so we can focus on doing what we do, building the website.
We've been using Hyve for over a year now for a wide range of websites, all with different requirements and issues, and we've always found Hyve amazingly fast to respond, incredibly helpful, proactive...
My experiences with Hyve have been very good. The response time is quick so you don't spend your time on a telephone waiting. The staff are always very efficient. Thank you all for your help and patience.
Since moving our servers to the Hyve infrastructure I have nothing but good things to say about the levels of service received. I find the support I receive to be of excellent quality and very timely...
At Hyve, we are committed to making a positive contribution to the protection of the environment. In addition to providing carbon neutral hosting services, we are also taking further responsibility to pitch in to the preservation of the environment.
- Employee Environmental Protection Practices
- Carbon Offsetting
- Energy Usage Reduction
